using Hg.Core.Domain.Dto.InComplaint;

namespace Hg.Core.Domain.Dto.OutComplaint
{
    public class OutComplaintRestoreDto
    {
        public int Id { get; set; }

        public string? Resid { get; set; }

        public string? Cname { get; set; }

        public int? Deptid { get; set; }

        public string? Deptname { get; set; }

        public OutComplaintStatus? OutComplaintStatus { get; set; }

        public string? OutComplaintStatusStr
        {
            get
            {
                return OutComplaintStatus?.GetDescription();
            }
        }

        public OutComplaintBusinessStatus? OutComplaintBusinessStatus { get; set; }

        public string? OutComplaintBusinessStatusStr
        {
            get
            {
                return OutComplaintBusinessStatus?.GetDescription();
            }
        }

        public string? ComplaintId { get; set; }

        public List<RestoreDto> Restores { get; set; }
    }

    public class ComplaintLabelDto
    {
        public bool InComplaint { get; set; }
        public bool OutComplaint { get; set; }
    }


    public class OutComplaintImportDto
    {
        /// <summary>
        /// 资源id
        /// </summary>
        public string Resid { get; set; }

        /// <summary>
        /// 客户姓名
        /// </summary>
        public string Cname { get; set; }

        public string DeptName { get; set; }

        /// <summary>
        /// 客户外诉日期
        /// </summary>
        public DateTime? OutComplaintDate { get; set; }

        /// <summary>
        /// 外诉渠道
        /// </summary>
        public string OutComplaintChannel { get; set; }

        /// <summary>
        /// 投诉内容
        /// </summary>
        public string Content { get; set; }


        /// <summary>
        /// 投诉原因
        /// </summary>
        public string Reasons { get; set; }

        /// <summary>
        /// 投诉原因
        /// </summary>
        public string ComplaintStatus { get; set; }

        /// <summary>
        /// 处理跟进
        /// </summary>
        public string Follow { get; set; }


        /// <summary>
        /// 合规核查
        /// </summary>
        public string Remark { get; set; }
    }
}