using System;
using System.ComponentModel;
namespace Hg.Core.Entity
{
public enum StandardType : int
{
[Description("软件类")]
软件类 = 1 << 0,
[Description("投顾类")]
投顾类 = 1 << 1,
[Description("投教类")]
投教类 = 1 << 2
}
public enum StandardWay
{
[Description("分期")]
分期 = 1 << 0,
[Description("开通费 + 分期")]
开通费_分期 = 1 << 1,
[Description("当期")]
当期 = 1 << 2
}
public enum ProductServerType
{
[Description("长期交付")]
长期交付 = 1 << 0,
[Description("当期交付")]
当期交付 = 1 << 1,
}
public enum ProductStatus
{
[Description("未上线")]
未上线 = 1 << 0,
[Description("已上线")]
已上线 = 1 << 1,
}
public enum MeetingType
{
[Description("线上会议")]
线上会议 = 1 << 0,
[Description("线下会议")]
线下会议 = 1 << 1
}
public enum TraceUserType
{
[Description("二要素")]
二要素 = 1 << 0,
[Description("三要素")]
三要素 = 1 << 1,
}
public enum CallType
{
[Description("呼出")]
呼出 = 1 << 0,
[Description("呼入")]
呼入 = 0,
}
public enum IsListenType
{
[Description("已听")]
已听 = 1 << 0,
[Description("未听")]
未听 = 0,
}
public enum CompanyList
{
///
/// 北京一部
///
[Description("QBJZ")]
QBJZ = 1 << 0,
///
/// 北京二部
///
[Description("QBJY")]
QBJY = 1 << 1,
///
/// 北京二部
///
[Description("QBJX")]
QBJX = 1 << 2,
///
/// 东方软件一、二中心
///
[Description("DNZZ")]
DNZZ = 1 << 3,
///
/// 东方软件三中心
///
[Description("DNYY")]
DNYY = 1 << 4,
///
/// 首华
///
[Description("SHZZ")]
SHZZ = 1 << 5,
///
/// 内容二、三中心
///
[Description("DNBB")]
DNBB = 1 << 6,
///
/// 投顾业务中心
///
[Description("DNG8")]
DNG8 = 1 << 7,
///
/// 平台2
///
[Description("PTD2")]
PTD2 = 1 << 8,
///
/// 合规
///
[Description("HGBM")]
HGBM = 1 << 9,
}
#region 外诉
public enum OutComplaintChannel
{
[Description("12386热线")]
热线12386 = 1 << 0,
[Description("广东局")]
广东局 = 1 << 1,
[Description("北京局")]
北京局 = 1 << 2,
[Description("广东调解工作站")]
广东调解工作站 = 1 << 3,
[Description("市场监督管理局")]
市场监督管理局 = 1 << 4,
[Description("广东省消费者委员会")]
广东省消费者委员会 = 1 << 5,
[Description("信访局")]
信访局 = 1 << 6,
[Description("中国证券业协会")]
中国证券业协会 = 1 << 7,
[Description("公安110")]
公安110 = 1 << 8,
}
public enum OutComplaintReason
{
[Description("亏损")]
亏损 = 1 << 0,
[Description("宣传不符")]
宣传不符 = 1 << 1,
[Description("服务不满")]
服务不满 = 1 << 2,
[Description("产品不合适")]
产品不合适 = 1 << 3,
[Description("拖延退款")]
拖延退款 = 1 << 4,
[Description("金额不满")]
金额不满 = 1 << 5,
[Description("外部引流")]
外部引流 = 1 << 6,
[Description("恶意维权")]
恶意维权 = 1 << 7,
[Description("好股来外部引流")]
好股来外部引流 = 1 << 8,
}
public enum OutComplaintStatus
{
[Description("跟进中")]
跟进中 = 1 << 0,
[Description("未和解")]
未和解 = 1 << 1,
[Description("已办结")]
已办结 = 1 << 2,
}
public enum OutComplaintBusinessStatus
{
[Description("待处理")]
待处理 = 1 << 0,
[Description("到期未处理")]
到期未处理 = 1 << 1,
[Description("委托合规处理")]
委托合规处理 = 1 << 2,
[Description("已办结")]
已办结 = 1 << 3,
}
public enum OutComplaintDueStatus
{
[Description("未到期")]
未到期 = 1 << 0,
[Description("已到期")]
已到期 = 1 << 1,
}
public enum OutComplaintDateType
{
[Description("客户外诉日期")]
客户外诉日期 = 1 << 0,
[Description("创建日期")]
创建日期 = 1 << 1,
[Description("更新日期")]
更新日期 = 1 << 2,
[Description("业务回复日期")]
业务回复日期 = 1 << 4,
[Description("核查日期")]
核查日期 = 1 << 5,
[Description("合规回复日期")]
合规回复日期 = 1 << 6,
}
#endregion 外诉
#region 内诉
public enum InComplaintChannel
{
[Description("400申诉热线")]
申诉热线400 = 1 << 0,
[Description("投诉留言")]
投诉留言 = 1 << 1,
[Description("业务部反馈")]
业务部反馈 = 1 << 2,
[Description("微信后台")]
微信后台 = 1 << 3,
}
public enum InComplaintReason
{
[Description("亏损")]
亏损 = 1 << 0,
[Description("宣传不符")]
宣传不符 = 1 << 1,
[Description("服务不满")]
服务不满 = 1 << 2,
[Description("产品不合适")]
产品不合适 = 1 << 3,
[Description("个人原因")]
个人原因 = 1 << 4,
[Description("拖延退款")]
拖延退款 = 1 << 5,
[Description("5个工作日无理由")]
_5个工作日无理由 = 1 << 6,
}
public enum InComplaintStatus
{
[Description("跟进中")]
跟进中 = 1 << 0,
[Description("暂安抚")]
暂安抚 = 1 << 1,
[Description("已办结")]
已办结 = 1 << 2,
}
public enum InComplaintBusinessStatus
{
[Description("待处理")]
待处理 = 1 << 0,
[Description("到期未处理")]
到期未处理 = 1 << 1,
[Description("委托合规处理")]
委托合规处理 = 1 << 2,
[Description("已办结")]
已办结 = 1 << 3,
}
public enum InComplaintDueStatus
{
[Description("未到期")]
未到期 = 1 << 0,
[Description("已到期")]
已到期 = 1 << 1,
}
public enum InComplaintDateType
{
[Description("客户内诉日期")]
客户内诉日期 = 1 << 0,
[Description("创建日期")]
创建日期 = 1 << 1,
[Description("更新日期")]
更新日期 = 1 << 2,
[Description("审核日期")]
审核日期 = 1 << 3,
[Description("业务回复日期")]
业务回复日期 = 1 << 4,
[Description("核查日期")]
核查日期 = 1 << 5,
[Description("合规回复日期")]
合规回复日期 = 1 << 6,
}
public enum RestoreType
{
[Description("业务")]
业务 = 1 << 0,
[Description("合规")]
合规 = 1 << 1,
}
#endregion 内诉
#region 合规退款
public enum OrderRefundType
{
[Description("重大风险")]
重大风险 = 1 << 0,
[Description("外诉")]
外诉 = 1 << 1,
[Description("内诉")]
内诉 = 1 << 2,
}
public enum OrderRefundBusinessStatus
{
[Description("待确认")]
待确认 = 1 << 0,
[Description("已确认")]
已确认 = 1 << 1,
[Description("已拒绝")]
已拒绝 = 1 << 2,
[Description("已确认(自动)")]
已确认自动 = 1 << 3,
}
public enum OrderRefundApplyStatus
{
[Description("未通过")]
未通过 = 1 << 0,
[Description("需COO和合规处理")]
需COO和合规处理 = 1 << 1,
[Description("已通过")]
已通过 = 1 << 2,
}
public enum OrderRefundStatus
{
[Description("未退款")]
未退款 = 1 << 0,
[Description("已退款")]
已退款 = 1 << 1,
}
public enum PayStatus
{
[Description("支付宝")]
支付宝 = 1,
[Description("银行转账")]
银行转账 = 3,
[Description("微信支付")]
微信支付 = 5,
}
public enum OrderRefundComplianceResult
{
[Description("申请通过")]
申请通过 = 1 << 0,
[Description("申请未通过")]
申请未通过 = 1 << 1,
}
#endregion 合规退款
public enum PersonTypeEnum
{
[Description("创建人")]
创建人 = 1,
[Description("更新人")]
更新人 = 2,
[Description("核查人")]
核查人 = 3,
[Description("业务回复人")]
业务回复人 = 4,
[Description("合规回复人")]
合规回复人 = 5,
}
public enum CmsNewStatus
{
[Description("未审核")]
未审核 = 0,
[Description("通过")]
通过 = 1,
[Description("未通过")]
未通过 = -1,
}
public enum EnumAiCallState
{
AI重拨失败 = -2,
忽略不做AI外呼 = -1,
尚未进行AI外呼 = 0,
等待AI外呼 = 1,
已提交AI外呼 = 2,
AI外呼失败未答完 = 3,
AI外呼未接通 = 4,
AI外呼成功 = 5,
等待AI重拨 = 6,
AI外呼失败挂断 = 7,
Ai外呼取消 = 8,
人工回访成功 = 9,
电子回访成功 = 10
}
public enum ComplaintSource
{
///
/// 官网
///
[Description("官网")]
官网 = 1,
///
/// 公众号投诉
///
[Description("公众号投诉")]
公众号投诉 = 2,
///
/// 企微客服名片投诉
///
[Description("企微客服名片投诉")]
企微客服名片投诉 = 3,
///
/// PC软件
///
[Description("PC软件")]
PC软件 = 4,
///
/// 企微聊天记录
///
[Description("企微聊天记录")]
企微聊天记录 = 5,
///
/// 合规提交
///
[Description("合规提交")]
合规提交 = 6,
///
/// 业务人员提交
///
[Description("业务人员提交")]
业务人员提交 = 7,
///
/// 软件app
///
[Description("软件app")]
软件app = 8,
///
/// 标为水军
///
[Description("标为水军")]
标为水军 = 9,
}
public enum ComplaintStatus
{
///
/// 待跟进
///
[Description("待跟进")]
待跟进 = 0,
///
/// 跟进中
///
[Description("跟进中")]
跟进中 = 1,
///
/// 已完结
///
[Description("已完结")]
已完结 = 2,
///
/// 待跟进(已超时)
///
[Description("待跟进(已超时)")]
待跟进已超时 = -1,
}
public enum ComplaintSignType
{
///
/// 电话
///
[Description("电话")]
电话 = 1,
///
/// 违规关键词
///
[Description("违规关键词")]
违规关键词 = 2,
///
/// 投诉连接
///
[Description("投诉连接")]
投诉连接 = 3,
///
/// 标为水军
///
[Description("标为水军")]
标为水军 = 4
}
public enum ComplaintSignWay
{
///
/// 人工标记
///
[Description("人工标记")]
人工标记 = 1,
///
/// 系统标记
///
[Description("系统标记")]
系统标记 = 2,
///
/// 客户标记
///
[Description("客户标记")]
客户标记 = 3
}
public enum ComplaintSignReason
{
///
/// 乱发连接
///
[Description("乱发连接")]
乱发连接 = 1,
///
/// 同行
///
[Description("同行")]
同行 = 2,
///
/// 黑粉
///
[Description("黑粉")]
黑粉 = 3,
///
/// 直播间捣乱
///
[Description("直播间捣乱")]
直播间捣乱 = 4,
///
/// 维权联系
///
[Description("维权联系")]
维权联系 = 5,
///
/// 其他
///
[Description("其他")]
其他 = 99
}
public enum LiveAuditStatus
{
///
/// 待审核
///
[Description("待审核")]
待审核 = 0,
///
/// 违规
///
[Description("审核不通过")]
违规 = 1,
///
/// 已整改
///
[Description("已整改")]
已整改 = 2,
///
/// 审核通过
///
[Description("审核通过")]
审核通过 = 3,
/////
///// 合规
/////
//[Description("合规")]
//合规 = 4,
}
public enum LiveAuditRejectReason
{
///
/// 营销宣传不规范
///
[Description("营销宣传不规范")]
营销宣传不规范 = 1 << 0,
///
/// 营销宣传违规用语
///
[Description("营销宣传违规用语")]
营销宣传违规用语 = 1 << 1,
///
/// 未事前报备
///
[Description("未事前报备")]
未事前报备 = 1 << 2,
///
/// 误导性宣传
///
[Description("误导性宣传")]
误导性宣传 = 1 << 3,
///
/// 代客理财
///
[Description("代客理财")]
代客理财 = 1 << 4,
///
/// 保收担保
///
[Description("保收担保")]
保收担保 = 1 << 5,
///
/// 虚假宣传
///
[Description("虚假宣传")]
虚假宣传 = 1 << 6,
///
/// 违规展业
///
[Description("违规展业")]
违规展业 = 1 << 7,
///
/// 违规荐股
///
[Description("违规荐股")]
违规荐股 = 1 << 8,
///
/// 贬低同事或同行
///
[Description("贬低同事或同行")]
贬低同事或同行 = 1 << 9,
///
/// 其他
///
[Description("其他")]
其他 = 1 << 10,
}
public enum HGCheckStatus
{
///
/// 人工标记
///
[Description("未质检")]
未质检 = 0,
///
/// 系统标记
///
[Description("合规")]
合规 = 1,
///
/// 客户标记
///
[Description("违规")]
违规 = 2
}
public enum HGCheckType
{
///
/// 录音
///
[Description("企微")]
企微 = 1,
///
/// 录音
///
[Description("录音")]
录音 = 2
}
//事前报备
public enum ComplianceCheckBeforeStatus
{
[Description("终止")]
终止 = -100,
[Description("新增")]
新增 = 10,
[Description("变更")]
变更 = 20,
[Description("驳回")]
驳回 = 40,
[Description("提审")]
提审 = 60,
[Description("通过")]
通过 = 100,
}
public enum NewsType
{
[Description("长文章")]
长文章 = 1,
[Description("视频")]
视频 = 2,
[Description("短文")]
短文 = 3,
[Description("外链")]
外链 = 4,
[Description("单图")]
单图 = 7,
[Description("视频直播")]
视频直播 = 10,
[Description("沙盘股池")]
沙盘股池 = 12,
[Description("文件")]
文件 = 14,
[Description("模板")]
模板 = 15,
}
//事中检查:
public enum ComplianceCheckDuringStatus
{
[Description("未检")]
未检 = 0,
[Description("正常")]
正常 = 100,
[Description("瑕疵")]
瑕疵 = 110,
[Description("未直播")]
未直播 = 120
}
//事后质检
public enum ComplianceCheckAfterStatus
{
[Description("未录")]
未录 = 0,
[Description("已录")]
已录 = 10,
[Description("驳回")]
驳回 = 40,
[Description("提审")]
提审 = 60,
[Description("通过")]
通过 = 100,
[Description("瑕疵")]
瑕疵 = 110,
[Description("违规")]
违规 = 120,
}
public enum ComplianceCheckSourceType
{
讲师 = 1,
直播计划 = 2,
资讯 = 3,
聊天室 = 4
}
public enum ZhiboSystemPlanSceneType
{
[Description("CMS")]
CMS = 1,
[Description("视频号")]
视频号 = 2,
[Description("抖音")]
抖音 = 3,
[Description("快手")]
快手 = 4,
[Description("东方股票App")]
东方股票App = 5
//企业微信 = 5
}
public enum ComplianceCheckType
{
事前 = 1,
事中 = 2,
事后 = 3
}
}