107 lines
2.6 KiB
C#
107 lines
2.6 KiB
C#
using System;
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using System.Collections.Generic;
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using System.ComponentModel.DataAnnotations.Schema;
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using System.Linq;
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using System.Text;
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using System.Threading.Tasks;
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namespace Hg.Core.Domain.Dto.OutComplaint
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{
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public class CreateOutComplaintDto
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{
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/// <summary>
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/// 资源id
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/// </summary>
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public string? Resid { get; set; }
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/// <summary>
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/// 客户姓名
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/// </summary>
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public string? Cname { get; set; }
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/// <summary>
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/// 客服id
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/// </summary>
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//public int? Eid { get; set; }
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/// <summary>
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/// 事业部
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/// </summary>
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public int? Deptid { get; set; }
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/// <summary>
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/// 外诉渠道
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/// </summary>
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public OutComplaintChannel? OutComplaintChannel { get; set; }
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/// <summary>
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/// 投诉原因
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/// </summary>
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public string? Reasons { get; set; }
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public int? Reason
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{
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get
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{
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return Reasons == null ? 0 : Reasons.Split(",").Select(x => int.Parse(x)).Sum();
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}
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}
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public string? ReasonList
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{
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get
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{
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var reasons = new List<string>();
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foreach (var reason in Enum.GetValues<InComplaintReason>())
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{
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if (Reason.HasValue && ((int)reason & Reason.Value) > 0)
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{
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reasons.Add(reason.GetDescription());
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}
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}
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return Reason == null ? "" : string.Join("，", reasons);
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}
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}
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/// <summary>
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/// 客户外诉日期
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/// </summary>
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public DateTime? OutComplaintDate { get; set; }
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/// <summary>
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/// 投诉内容
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/// </summary>
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public string? Content { get; set; }
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/// <summary>
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/// 处理跟进
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/// </summary>
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public string? Follow { get; set; }
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/// <summary>
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/// 合规备注
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/// </summary>
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public string? Remark { get; set; }
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/// <summary>
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/// 操作人
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/// </summary>
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public string? Operator { get; set; }
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/// <summary>
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/// 操作人eid
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/// </summary>
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public int? OperatorEid { get; set; }
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/// <summary>
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/// 事业部Code
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/// </summary>
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//public string? CompanyCode { get; set; }
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/// <summary>
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/// 风险情况
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/// </summary>
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public string? RiskSituation { get; set; }
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}
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}
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