ComplianceServer/code/Hg.Complaint.WebApi/Controllers/ComplaintController.cs

using System.ComponentModel.DataAnnotations;

namespace Hg.Complaint.WebApi.Controllers
{
    /// <summary>
    /// 投诉处理
    /// </summary>
    [ApiSignatureFilterForbid]
    public class ComplaintController : BaseController
    {
        private readonly IComplaintDomain _complaintDomain;

        /// <summary>
        /// 投诉处理
        /// </summary>
        /// <param name="complaintDomain"></param>
        public ComplaintController(IComplaintDomain complaintDomain)
        {
            _complaintDomain = complaintDomain;
        }

        /// <summary>
        /// 投诉申请接口
        /// </summary>
        /// <param name="dto"></param>
        /// <returns></returns>
        [HttpPost("apply")]
        public async Task<bool> ApplyComplaint([FromBody] ApplyComplaintDto dto)
        {
            return await _complaintDomain.ApplyComplaint(dto);
        }

        /// <summary>
        /// 获取队列信息
        /// </summary>
        /// <returns></returns>
        [HttpGet("Queues")]
        public async Task<List<ComplaintLogMessageDto>> GetQueues()
            => await _complaintDomain.GetQueues();

        /// <summary>
        /// 获取投诉申请分页
        /// </summary>
        /// <param name="dto"></param>
        /// <param name="appid"></param>
        /// <returns></returns>
        [HttpGet("Page")]
        public async Task<PageResult<ComplaintDto>> GetPage([FromQuery] SearchComplaintDto dto, [FromHeader] string? appid)
            => await _complaintDomain.GetPage(dto, appid);

        /// <summary>
        /// 重新发起队列
        /// </summary>
        /// <returns></returns>
        [HttpGet("SyncQueue")]
        public async Task<List<ComplaintLogMessageDto>> SyncQueue()
            => await _complaintDomain.SyncQueue();

        /// <summary>
        /// 获取投诉详情
        /// </summary>
        /// <param name="id"></param>
        /// <returns></returns>
        [HttpGet("Detail")]
        public async Task<ComplaintDetailDto> GetComplaintDetail(int id)
            => await _complaintDomain.GetComplaintDetail(id);

        /// <summary>
        /// 根据资源id和业务线获取投诉详情
        /// </summary>
        /// <param name="resid"></param>
        /// <param name="deptid"></param>
        /// <returns></returns>
        [HttpGet("DetailByRes")]
        public async Task<ComplaintDetailDto> GetComplaintDetail(string? resid, int deptid)
            => await _complaintDomain.GetComplaintDetail(resid, deptid);

        /// <summary>
        /// 根据appid和业务线获取投诉详情
        /// </summary>
        /// <param name="appid"></param>
        /// <param name="appuserid"></param>
        /// <param name="deptid"></param>
        /// <returns></returns>
        [HttpGet("DetailByAppid")]
        public async Task<ComplaintDetailDto> GetComplaintDetail(string? appid, string? appuserid, int deptid)
            => await _complaintDomain.GetComplaintDetail(appid, appuserid, deptid);

        /// <summary>
        /// 更新投诉状态
        /// </summary>
        /// <param name="dto"></param>
        /// <param name="appid"></param>
        /// <returns></returns>
        [HttpPost("Status")]
        public async Task<bool> UpdateComplaintStatus([FromBody] UpdateComplaintStatusDto dto, [FromHeader] string? appid)
            => await _complaintDomain.UpdateComplaintStatus(dto, appid);

        /// <summary>
        /// 获取投诉状态
        /// </summary>
        /// <param name="udid"></param>
        /// <returns></returns>
        [HttpGet("StatusDetail")]
        public async Task<ComplainStatusModel> GetComplaintStatus(int udid)
        {
            return await _complaintDomain.GetComplaintStatus(udid);
        }

        /// <summary>
        /// 标记客户
        /// </summary>
        /// <param name="dto"></param>
        /// <returns></returns>
        [HttpPost("MarkCustomer")]
        public async Task<bool> MarkCustomer([FromBody] MarkCustomerDto dto)
        {
            return await _complaintDomain.MarkCustomer(dto);
        }

        /// <summary>
        /// 批量分配客户给客服
        /// </summary>
        /// <param name="dto"></param>
        /// <param name="appid"></param>
        /// <returns></returns>
        [HttpPost("BatchAssign")]
        public async Task<bool> BatchAssignComplaint([FromBody] BatchAssignComplaintDto dto, [FromHeader] string? appid)
        {
            return await _complaintDomain.BatchAssignComplaint(dto, appid);
        }

        /// <summary>
        /// 标记水军
        /// </summary>
        /// <param name="dto"></param>
        /// <returns></returns>
        [HttpPost("MarkTrolls")]
        public async Task<bool> MarkTrolls([FromBody] MarkTrollsDto dto)
        {
            return await _complaintDomain.MarkTrolls(dto);
        }

        /// <summary>
        /// 获取潜在风险用户标签
        /// </summary>
        /// <param name="resId"></param>
        /// <returns></returns>
        [HttpGet("Label")]
        public async Task<int> ComplaintLabel([Required(ErrorMessage = "请输入客户ID")] string resId)
        {
            return await _complaintDomain.ComplaintLabel(resId);
        }
    }
}