636 lines
24 KiB
C#
636 lines
24 KiB
C#
using CRM.Core.BLL.Util;
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using CRM.Core.Common.Layui;
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using CRM.Core.Model.Entity;
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using CRM.Core.Model.QueryModels;
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using WX.CRM.Common;
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namespace CRM.Core.BLL.Hg
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{
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public class Hg_Message_BL : DbContextRepository<Hg_Wx_Message>
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{
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#region 微信
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/// <summary>
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/// 获取微信合规信息列表
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/// </summary>
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/// <param name="pager"></param>
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/// <param name="name"></param>
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/// <param name="isdismiss"></param>
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/// <returns></returns>
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public List<Hg_Wx_Message> GetWxList(ref Laypage pager, Hg_Wx_Message_Query param)
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{
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using (var db = new zxdContext())
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{
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var query = db.Hg_Wx_Message.AsQueryable<Hg_Wx_Message>();
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if (param.id.HasValue)
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{
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query = query.Where(m => m.id == param.id);
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}
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if (param.stime.HasValue)//时间
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{
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query = query.Where(m => m.ctime > param.stime.Value);
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}
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if (param.etime.HasValue)//时间
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{
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param.etime = param.etime.Value.AddDays(1);
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query = query.Where(m => m.ctime < param.etime.Value);
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}
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if (!string.IsNullOrEmpty(param.deptcodes))//部门
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{
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if (param.deptcodes.IndexOf(",") > -1)
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{
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var deptcode = param.deptcodes.Split(',');
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query = query.Where(m => deptcode.Contains(m.detpcode));
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}
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else
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query = query.Where(m => m.detpcode == param.deptcodes);
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}
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if (param.hgstatus.HasValue)//处理状态
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{
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query = query.Where(m => m.hgstatus == param.hgstatus.Value);
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}
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if (param.iswg.HasValue)//违规状态
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{
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query = query.Where(m => m.iswg == param.iswg.Value);
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}
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if (!string.IsNullOrEmpty(param.jobusername))//工作微信username
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{
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query = query.Where(m => m.username == param.jobusername);
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}
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if (!string.IsNullOrEmpty(param.kefuusername))//客户username
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{
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query = query.Where(m => m.talker == param.kefuusername);
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}
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query = query.OrderByDescending(m => m.ctime);
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PagerUtil.SetPager(ref query, ref pager);
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return query.ToList();
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}
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}
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public bool ReadWxComplete(int[] ids, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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using (var db = new zxdContext())
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{
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foreach (var item in ids)
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{
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var entry = db.Hg_Wx_Message.FirstOrDefault(m => m.id == item);
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if (entry == null)
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{
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erros.Add($"{item}错误！");
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}
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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db.SaveChanges();
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}
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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public bool WxViolationAdd(string ids, string hgdetail, string hgresult, string hgtype, string hgsubtype, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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var idlist = ids.Split(',');
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using (var db = new zxdContext())
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{
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foreach (var item in idlist)
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{
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int id = Convert.ToInt32(item);
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var entry = db.Hg_Wx_Message.FirstOrDefault(m => m.id == id);
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if (entry == null)
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{
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erros.Add($"{item}数据找不到");
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return false;
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}
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Hg_Violation model = new Hg_Violation()
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{
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hgid = entry.id,
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pkid = entry.pkid,
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action = entry.issend.ToString(),
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content = entry.msgcontent,
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detpcode = entry.detpcode,
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corpid = null,
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cusname = entry.nickname,//客户昵称
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eid = entry.eid,
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fromer = entry.username,
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hgdetail = hgdetail,
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hgresult = hgresult,
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hgsubtype = hgsubtype,
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hgtime = DateTime.Now,
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hgtype = hgtype,
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kefuname = entry.kefuname,
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msgid = entry.msgsvrid,
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msgtype = entry.msgtype == 1 ? "文本" : "语音",
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touser = entry.talker,
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type = "WX",
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uname = "",
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voiceUrl = entry.voiceUrl,
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word = entry.word
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};
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db.Hg_Violation.Add(model);
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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entry.iswg = 1;
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db.SaveChanges();
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}
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result = true;
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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#endregion
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#region 企业微信
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/// <summary>
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/// 获取微信合规信息列表
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/// </summary>
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/// <param name="pager"></param>
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/// <param name="name"></param>
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/// <param name="isdismiss"></param>
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/// <returns></returns>
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public List<Hg_Qw_Message> GetQWList(ref Laypage pager, Hg_Qw_Message_Query param, ref ValidationErrors erros)
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{
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List<Hg_Qw_Message> list = new List<Hg_Qw_Message>();
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try
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{
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using (var db = new zxdContext())
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{
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var query = db.Hg_Qw_Message.AsQueryable<Hg_Qw_Message>();
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if (param.id.HasValue)
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{
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query = query.Where(m => m.id == param.id);
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}
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if (param.stime.HasValue)//时间
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{
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query = query.Where(m => m.ctime > param.stime.Value);
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}
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if (param.etime.HasValue)//时间
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{
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param.etime = param.etime.Value.AddDays(1);
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query = query.Where(m => m.ctime < param.etime.Value);
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}
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if (!string.IsNullOrEmpty(param.deptcodes))//部门
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{
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if (param.deptcodes.IndexOf(",") > -1)
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{
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var deptcode = param.deptcodes.Split(',');
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query = query.Where(m => deptcode.Contains(m.detpcode));
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}
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else
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query = query.Where(m => m.detpcode == param.deptcodes);
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}
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if (param.hgstatus.HasValue)//处理状态
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{
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query = query.Where(m => m.hgstatus == param.hgstatus.Value);
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}
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if (param.iswg.HasValue)//违规状态
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{
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query = query.Where(m => m.iswg == param.iswg.Value);
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}
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if (!string.IsNullOrEmpty(param.kehuuserid))//工作微信username
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{
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query = query.Where(m => m.tolist == param.kehuuserid);
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}
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if (!string.IsNullOrEmpty(param.jbouserid))//客户username
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{
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query = query.Where(m => m.fromer == param.jbouserid);
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}
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if (!string.IsNullOrEmpty(param.corpid))
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{
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query = query.Where(m => m.corpid == param.corpid);
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}
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query = query.OrderByDescending(m => m.ctime);
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PagerUtil.SetPager(ref query, ref pager);
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list = query.ToList();
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return list;
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}
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public bool ReadQWComplete(int[] ids, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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using (var db = new zxdContext())
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{
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foreach (var item in ids)
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{
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var entry = db.Hg_Qw_Message.FirstOrDefault(m => m.id == item);
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if (entry == null)
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{
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erros.Add($"{item}错误！");
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}
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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db.SaveChanges();
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}
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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public bool QWViolationAdd(string ids, string hgdetail, string hgresult, string hgtype, string hgsubtype, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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var idlist = ids.Split(',');
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using (var db = new zxdContext())
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{
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foreach (var item in idlist)
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{
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int id = Convert.ToInt32(item);
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var entry = db.Hg_Qw_Message.FirstOrDefault(m => m.id == id);
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if (entry == null)
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{
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erros.Add($"{item}数据找不到");
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return false;
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}
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Hg_Violation model = new Hg_Violation()
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{
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hgid = entry.id,
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pkid = entry.seq,
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action = entry.issend.ToString(),
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content = entry.content,
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detpcode = entry.detpcode,
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corpid = entry.corpid,
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cusname = entry.cusname,//客户昵称
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eid = entry.eid ?? 0,
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fromer = entry.fromer,
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hgdetail = hgdetail,
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hgresult = hgresult,
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hgsubtype = hgsubtype,
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hgtime = DateTime.Now,
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hgtype = hgtype,
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kefuname = entry.kehuname,
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msgid = entry.msgid,
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msgtype = entry.msgtype.Replace("text", "文本").Replace("phone", "企微通话").Replace("voice", "语音"),
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touser = entry.tolist,
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type = "QW",
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uname = "",
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voiceUrl = entry.msgtype == "phone" ? entry.nfile : entry.voiceUrl,
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word = entry.word
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};
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db.Hg_Violation.Add(model);
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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entry.iswg = 1;
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db.SaveChanges();
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}
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result = true;
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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#endregion
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#region 电话录音
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/// <summary>
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/// 电话录音
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/// </summary>
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/// <param name="pager"></param>
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/// <param name="name"></param>
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/// <param name="isdismiss"></param>
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/// <returns></returns>
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public List<Hg_Record_Message> GetRecordList(ref Laypage pager, Hg_ReCord_Query param, ref ValidationErrors erros)
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{
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List<Hg_Record_Message> list = new List<Hg_Record_Message>();
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try
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{
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using (var db = new zxdContext())
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{
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var query = db.Hg_Record_Message.AsQueryable<Hg_Record_Message>();
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if (param.id.HasValue)
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{
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query = query.Where(m => m.id == param.id);
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}
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if (param.stime.HasValue)//时间
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{
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query = query.Where(m => m.ctime > param.stime.Value);
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}
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if (param.etime.HasValue)//时间
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{
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param.etime = param.etime.Value.AddDays(1);
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query = query.Where(m => m.ctime < param.etime.Value);
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}
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if (!string.IsNullOrEmpty(param.deptcodes))//部门
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{
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if (param.deptcodes.IndexOf(",") > -1)
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{
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var deptcode = param.deptcodes.Split(',');
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query = query.Where(m => deptcode.Contains(m.detpcode));
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}
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else
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query = query.Where(m => m.detpcode == param.deptcodes);
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}
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if (param.hgstatus.HasValue)//处理状态
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{
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query = query.Where(m => m.hgstatus == param.hgstatus.Value);
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}
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if (param.iswg.HasValue)//违规状态
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{
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query = query.Where(m => m.iswg == param.iswg.Value);
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}
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if (param.eid.HasValue)//工作微信username
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{
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query = query.Where(m => m.saleseid == param.eid.Value);
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}
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if (!string.IsNullOrEmpty(param.customername))//客户username
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{
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query = query.Where(m => m.customername == param.customername);
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}
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if (!string.IsNullOrEmpty(param.resid))
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{
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query = query.Where(m => m.resid == param.resid);
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}
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query = query.OrderByDescending(m => m.ctime);
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PagerUtil.SetPager(ref query, ref pager);
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list = query.ToList();
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return list;
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}
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public bool ReadRecordComplete(int[] ids, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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using (var db = new zxdContext())
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{
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foreach (var item in ids)
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{
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var entry = db.Hg_Record_Message.FirstOrDefault(m => m.id == item);
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if (entry == null)
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{
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erros.Add($"{item}错误！");
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}
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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db.SaveChanges();
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}
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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public bool RecordViolationAdd(string ids, string hgdetail, string hgresult, string hgtype, string hgsubtype, ref ValidationErrors erros)
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{
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bool result = false;
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try
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{
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var idlist = ids.Split(',');
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using (var db = new zxdContext())
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{
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foreach (var item in idlist)
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{
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int id = Convert.ToInt32(item);
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var entry = db.Hg_Record_Message.FirstOrDefault(m => m.id == id);
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if (entry == null)
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{
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erros.Add($"{item}数据找不到");
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return false;
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}
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Hg_Violation model = new Hg_Violation()
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{
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hgid = entry.id,
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pkid = entry.pkid,
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content = entry.transcontent,
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detpcode = entry.detpcode,
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corpid = null,
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cusname = entry.customername,//客户昵称
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eid = entry.saleseid,
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resid = entry.resid,
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hgdetail = hgdetail,
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hgresult = hgresult,
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hgsubtype = hgsubtype,
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hgtime = DateTime.Now,
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hgtype = hgtype,
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kefuname = entry.salename,
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msgtype = "电话录音",
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type = "PHONE",
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uname = "",
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voiceUrl = entry.voiceurl,
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word = entry.word
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};
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db.Hg_Violation.Add(model);
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entry.hgstatus = 1;
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entry.hgtime = DateTime.Now;
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entry.iswg = 1;
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db.SaveChanges();
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}
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result = true;
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}
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}
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catch (Exception e)
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{
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erros.Add(e.ToString());
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LogHelper.Error(e.ToString());
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}
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return result;
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}
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#endregion
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#region 违规记录
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/// <summary>
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/// 电话录音
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/// </summary>
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/// <param name="pager"></param>
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/// <param name="name"></param>
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/// <param name="isdismiss"></param>
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/// <returns></returns>
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public List<Hg_Violation> GetViolationList(ref Laypage pager, Hg_Violation_Query param, ref ValidationErrors erros)
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{
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List<Hg_Violation> list = new List<Hg_Violation>();
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try
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{
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using (var db = new zxdContext())
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{
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var query = db.Hg_Violation.AsQueryable<Hg_Violation>();
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if (param.stime.HasValue)//时间
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{
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query = query.Where(m => m.hgtime > param.stime.Value);
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}
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if (param.etime.HasValue)//时间
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{
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param.etime = param.etime.Value.AddDays(1);
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query = query.Where(m => m.hgtime < param.etime.Value);
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}
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if (!string.IsNullOrEmpty(param.deptcodes))//部门
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{
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if (param.deptcodes.IndexOf(",") > -1)
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{
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var deptcode = param.deptcodes.Split(',');
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query = query.Where(m => deptcode.Contains(m.detpcode));
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}
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else
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query = query.Where(m => m.detpcode == param.deptcodes);
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}
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if (param.eid.HasValue)//工作微信username
|
|
{
|
|
query = query.Where(m => m.eid == param.eid.Value);
|
|
}
|
|
if (!string.IsNullOrEmpty(param.touser))//客户username
|
|
{
|
|
query = query.Where(m => m.touser.Contains(param.touser) || m.cusname.Contains(param.touser) || m.resid.Contains(param.touser));
|
|
}
|
|
if (!string.IsNullOrEmpty(param.fromuser))//客服
|
|
{
|
|
query = query.Where(m => m.fromer.Contains(param.fromuser) || m.kefuname.Contains(param.fromuser));
|
|
}
|
|
if (!string.IsNullOrEmpty(param.type))
|
|
{
|
|
query = query.Where(m => m.type == param.type);
|
|
}
|
|
if (!string.IsNullOrEmpty(param.hgtype))
|
|
{
|
|
query = query.Where(m => m.hgtype == param.hgtype);
|
|
}
|
|
if (!string.IsNullOrEmpty(param.hgsubtype))
|
|
{
|
|
query = query.Where(m => m.hgsubtype == param.hgsubtype);
|
|
}
|
|
|
|
query = query.OrderByDescending(m => m.id);
|
|
|
|
|
|
PagerUtil.SetPager(ref query, ref pager);
|
|
list = query.ToList();
|
|
}
|
|
}
|
|
catch (Exception e)
|
|
{
|
|
erros.Add(e.ToString());
|
|
LogHelper.Error(e.ToString());
|
|
}
|
|
return list;
|
|
}
|
|
|
|
public bool ViolationDelete(int id, ref ValidationErrors erros)
|
|
{
|
|
bool result = false;
|
|
try
|
|
{
|
|
using (var db = new zxdContext())
|
|
{
|
|
var entry = db.Hg_Violation.FirstOrDefault(m => m.id == id);
|
|
if (entry == null)
|
|
{
|
|
erros.Add($"参数错误！");
|
|
}
|
|
if (entry.type == "WX")
|
|
{
|
|
var wx = db.Hg_Wx_Message.FirstOrDefault(m => m.id == entry.hgid);
|
|
if (wx != null)
|
|
{
|
|
wx.iswg = 0;
|
|
db.SaveChanges();
|
|
}
|
|
}
|
|
else if (entry.type == "QW")
|
|
{
|
|
var qw = db.Hg_Qw_Message.FirstOrDefault(m => m.id == entry.hgid);
|
|
if (qw != null)
|
|
{
|
|
qw.iswg = 0;
|
|
db.SaveChanges();
|
|
}
|
|
}
|
|
else if (entry.type == "PHONE")
|
|
{
|
|
var phone = db.Hg_Record_Message.FirstOrDefault(m => m.id == entry.hgid);
|
|
if (phone != null)
|
|
{
|
|
phone.iswg = 0;
|
|
db.SaveChanges();
|
|
}
|
|
}
|
|
db.Hg_Violation.Remove(entry);
|
|
db.SaveChanges();
|
|
}
|
|
}
|
|
catch (Exception e)
|
|
{
|
|
erros.Add(e.ToString());
|
|
LogHelper.Error(e.ToString());
|
|
}
|
|
return result;
|
|
}
|
|
#endregion
|
|
}
|
|
}
|