614 lines
24 KiB
Plaintext
614 lines
24 KiB
Plaintext
@using CRM.Core.Model.Entity
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@using Core.Web.WebHelper
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@using CRM.Core.BLL.Util
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@{
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/**/
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ViewBag.Title = "Index";
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Layout = "~/Views/Shared/_Layout.cshtml";
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}
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<style>
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.self-table-click td {
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background-color: #f3ebbc;
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}
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.showMsg {
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margin-left: 20px;
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cursor: pointer;
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}
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.hidden {
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display: none;
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}
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.layui-table-cell {
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height: auto !important;
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font-size: 14px;
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padding: 0 5px;
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overflow: visible;
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text-overflow: inherit;
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white-space: normal;
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word-break: break-all;
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}
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</style>
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<div class="x-body">
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<div class="layui-btn-group" style="padding-bottom:10px;">
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@Html.Action("ToolBar", "Home",
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new
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{
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area = "",
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rightcode = (ViewBag.rightCode as string),
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otherToolBars = new ToolBar[]
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{
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new Core.Web.WebHelper.ToolBar(ToolBarConfig.CONST_Add, "添加", " " ,"",true),
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new Core.Web.WebHelper.ToolBar(ToolBarConfig.CONST_Details, "查看", " " ,"",true),
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new Core.Web.WebHelper.ToolBar(ToolBarConfig.CONST_Edit, "编辑", "" ,"",true),
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new Core.Web.WebHelper.ToolBar(ToolBarConfig.CONST_Export, "导出", " " ,"",true)
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}
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})
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</div>
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<form id="mytoolbar">
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事业部：
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<div class="layui-inline">
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<select name="txt_deptid" style="height:35px;">
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<option value="">全部</option>
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@{
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var list = ViewBag.companyList as List<DeptmentDto>;
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foreach (var item in list)
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{
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<option value="@item.Id">@item.Title</option>
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}
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}
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</select>
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</div>
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外诉渠道：
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<div class="layui-inline">
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<select name="txt_outComplaintChannel" style="height:35px;">
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<option value="">全部</option>
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<option value="1">12386热线</option>
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<option value="2">广东局</option>
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<option value="4">北京局</option>
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<option value="8">广东调解工作站</option>
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<option value="16">市场监督管理局</option>
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<option value="32">广东省消费者委员会</option>
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<option value="64">信访局</option>
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<option value="128">中国证券业协会</option>
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<option value="256">公安110</option>
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</select>
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</div>
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投诉原因：
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<div class="layui-inline">
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<select name="txt_reason" style="height:35px;">
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<option value="">全部</option>
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<option value="1">亏损</option>
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<option value="2">宣传不符</option>
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<option value="4">服务不满</option>
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<option value="8">产品不合适</option>
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<option value="16">拖延退款</option>
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<option value="32">金额不满</option>
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<option value="64">外部引流</option>
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</select>
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</div>
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外诉状态：
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<div class="layui-inline">
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<select name="txt_outComplaintStatus" style="height:35px;">
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<option value="">全部</option>
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<option value="1">跟进中</option>
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<option value="2">未和解</option>
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<option value="4">已办结</option>
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</select>
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</div>
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业务处理状态：
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<div class="layui-inline">
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<select name="txt_businessStatus" style="height:35px;">
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<option value="">全部</option>
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<option value="1">待处理</option>
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<option value="2">到期未处理</option>
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<option value="4">委托合规处理</option>
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<option value="8">已办结</option>
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</select>
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</div>
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处理到期状态：
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<div class="layui-inline">
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<select name="txt_dueStatus" style="height:35px;">
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<option value="">请选择</option>
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<option value="1">未到期</option>
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<option value="2">已到期</option>
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</select>
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</div>
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投诉单号：
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<div class="layui-inline">
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<input type="text" name="txt_complaintId" placeholder="" autocomplete="off" class="layui-input" style="width:120px;">
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</div>
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客户ID：
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<div class="layui-inline">
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<input type="text" name="txt_UMID" placeholder="" autocomplete="off" class="layui-input" style="width:150px;">
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</div>
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@*<div class="layui-inline">
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<input type="text" name="txt_resid" placeholder="" autocomplete="off" class="layui-input" style="width:150px;">
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</div>*@
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客户姓名：
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<div class="layui-inline">
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<input type="text" name="txt_cname" placeholder="" autocomplete="off" class="layui-input" style="width:120px;">
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</div>
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成交客服/工号：
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<div class="layui-inline">
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<input type="text" name="txt_eid" placeholder="" autocomplete="off" class="layui-input" style="width:120px;">
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</div>
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退款：
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<div class="layui-inline">
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<select name="txt_refundStatus" style="height:35px;">
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<option value="">全部</option>
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<option value="1">未退款</option>
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<option value="2">已退款</option>
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</select>
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</div>
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已退订单号:
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<div class="layui-inline">
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<input type="text" name="txt_orderid" placeholder="" autocomplete="off" class="layui-input" style="width:120px;">
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</div>
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<div class="layui-inline">
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<select name="txt_personType" style="height:35px;">
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<option value="1">创建人</option>
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<option value="2">更新人</option>
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<option value="3">核查人</option>
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</select>
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</div>
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<div class="layui-inline">
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<input type="text" name="txt_creaetOrUpdateUser" placeholder="" autocomplete="off" class="layui-input" style="width:120px;">
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</div>
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<div class="layui-inline">
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<select name="txt_dateType" style="height:35px;">
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<option value="1">客户外诉日期</option>
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<option value="2">创建日期</option>
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<option value="4">更新日期</option>
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<option value="32">核查日期</option>
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</select>
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</div>
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<div class="layui-inline">
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<input class="layui-input" placeholder="" name="txt_dateFrom" id="dateFrom" style="width:120px;">
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</div>
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<div class="layui-inline">
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<input class="layui-input" placeholder="" name="txt_dateTo" id="dateTo" style="width:120px;">
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</div>
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<button class="layui-btn" type="button" id="search" data-type="reload">搜索</button>
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<button class="layui-btn layui-btn-reset" id="reset" type="reset">清空</button>
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@Html.Action("SettingList", "Control", new { eid = ViewBag.eid, module = "OutComplaint" })
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</form>
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<table class="layui-hide" id="tabl1" lay-filter="tabl1"></table>
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<iframe id="BillOpen" width="0" height="0" scrolling="no" frameborder="0" style="display:none;"></iframe>
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<div id="Dialog" class="x-body" style="display:none;">
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<form class="layui-form" action="" lay-filter="formTest">
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<input type="hidden" id="id" name="id" value="" />
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<input type="hidden" id="operatorEid" name="operatorEid" value="@ViewBag.eid" />
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<input type="hidden" id="operator" name="operator" value="@ViewBag.userName" />
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<div class="layui-form-item">
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<label class="layui-form-label"><span style="color: red">*</span>外诉状态：</label>
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<div class="layui-input-inline">
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<select name="outComplaintStatus" id="outComplaintStatus" lay-verify="required" lay-filter="outComplaintStatus">
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</select>
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</div>
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</div>
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<div class="layui-form-item">
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<div class="layui-input-block" style="float: right">
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<button class="layui-btn layui-btn-sm layui-btn-normal" type="button" lay-submit="" id="save" lay-filter="save" onclick="return false;">保存</button>
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</div>
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</div>
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</form>
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</div>
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</div>
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<script src="~/Scripts/layui_ext/xm-select/xm-select.js"></script>
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<script>
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var winindex;
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var selectRow = {};
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var table;
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var tableCols;
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var hgcrmHost = "@Html.Raw(ViewBag.hgServiceHost)";
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layui.use('laydate', function () {
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var laydate = layui.laydate;
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laydate.render({
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elem: '#dateFrom'
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});
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laydate.render({
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elem: '#dateTo'
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});
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});
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layui.use(['table', 'form', 'laydate', 'layer'], function () {
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table = layui.table;
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var form = layui.form;
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var layer = layui.layer;
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var param2 = GetParams("mytoolbar");
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$.ajax({
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type: "GET",
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url: '/Control/GetTableFieldSettings?module=OutComplaint&eid=' + @Html.Raw(ViewBag.eid),
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dataType: "json",
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contentType: "application/json",
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success: function (da) {
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if (da.result) {
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tableCols = [da.data];
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table.render({
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id: 'testReload',//列表别名ID
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elem: '#tabl1',//表ID
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url: '/OutComplaint/OutComplaintHtml',
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even: true, //开启隔行背景
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method: 'get'
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, dataType: 'json'
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, cols: tableCols,
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height: 'full-200'
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//, request: {
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// pageName: 'pageIndex' //页码的参数名称，默认：page
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// , limitName: 'pageSize' //每页数据量的参数名，默认：limit
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//}
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, response: {
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statusName: 'code' //规定数据状态的字段名称，默认：code
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, statusCode: 0 //规定成功的状态码，默认：0
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, msgName: 'message' //规定状态信息的字段名称，默认：msg
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}
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, parseData: function (res) { //res 即为原始返回的数据
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console.log(res.data);
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if (!res.data) {
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return {
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"code": 0, //解析接口状态
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"msg": res.msg, //解析提示文本
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"count": 0, //解析数据长度
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"data": [] //解析数据列表
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};
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}
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return {
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"code": res.code, //解析接口状态
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"msg": res.msg, //解析提示文本
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"count": res.data.Total, //解析数据长度
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"data": res.data.Data //解析数据列表
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};
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}
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, done: function (res, curr, count) {
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//// 保存行高的数组
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//var height = [];
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//// 遍历行，将所有行的高度保存到数组中
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//$(".layui-table-body tr").each(function (index, val) {
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// height.push($(val).height());
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//});
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//// 数组排序
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//height.sort((a, b) => { return a - b });
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//// 将行高设置为数组中最大的高度
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//$(".layui-table-body tr").height(height[height.length - 1]);
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//// 遍历表头，将表头的高度保存到数组中
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//$(".layui-table-header th").each(function (index, val) {
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// height.push($(val).height());
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//});
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//// 数组排序
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//height.sort((a, b) => { return a - b });
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//// 将表头的高度设置为数组中最大的高度
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//$(".layui-table-header th").height(height[height.length - 1]);
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//动态监听表头高度变化，冻结行跟着改变高度
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$(".layui-table-header tr").resize(function () {
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$(".layui-table-header tr").each(function (index, val) {
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$($(".layui-table-fixed .layui-table-header table tr")[index]).height($(val).height());
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});
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});
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//初始化高度，使得冻结行表头高度一致
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$(".layui-table-header tr").each(function (index, val) {
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$($(".layui-table-fixed .layui-table-header table tr")[index]).height($(val).height());
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});
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//动态监听表体高度变化，冻结行跟着改变高度
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$(".layui-table-body tr").resize(function () {
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$(".layui-table-body tr").each(function (index, val) {
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$($(".layui-table-fixed .layui-table-body table tr")[index]).height($(val).height());
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});
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});
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//初始化高度，使得冻结行表体高度一致
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$(".layui-table-body tr").each(function (index, val) {
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$($(".layui-table-fixed .layui-table-body table tr")[index]).height($(val).height());
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});
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}
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, cellMinWidth: 80 //全局定义常规单元格的最小宽度，layui 2.2.1 新增
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, limit: 10
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, page: { //支持传入 laypage 组件的所有参数（某些参数除外，如：jump/elem） - 详见文档
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layout: ['limit', 'count', 'prev', 'page', 'next', 'skip', 'refresh'] //自定义分页布局
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//,curr: 5 //设定初始在第 5 页
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, groups: 5 //只显示 1 个连续页码
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}
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, where: param2
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});
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} else {
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layer.msg(da.message, { icon: 2 });
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}
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},
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error: function () {
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layer.msg('操作失败！', { icon: 2 });
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}
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});
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$('#mytoolbar #search').on('click', function (data) {
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selectRow = {};
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var param = GetParams("mytoolbar");
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var hastime = $("#hastime").is(':checked');
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console.log("hastime:" + hastime);
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if (hastime) {
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param["hastime"] = 1;
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}
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else {
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param["hastime"] = 0;
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}
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//console.log("hastime:" + hastime);
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console.log(param);
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var mobile = param.mobile;
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table.reload('testReload', {
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page: {
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layout: ['limit', 'count', 'prev', 'page', 'next', 'skip', 'refresh'],
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curr: 1 //重新从第 1 页开始
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},
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where: param
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});
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});
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//监听行单击事件
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table.on('row(tabl1)', function (obj) {
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var data = obj.data;
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//console.log(data);
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//标注选中样式
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obj.tr.addClass('self-table-click').siblings().removeClass('self-table-click');
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selectRow = data;
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});
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form.on('submit(save)', function (data) {
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var confirm = layer.confirm('是否确认更新该外诉状态?', { icon: 3, title: '提示' }, function (index) {
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$.ajax({
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type: "POST",
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url: '/OutComplaint/UpdateOutComplaintStatus',
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data: JSON.stringify(data.field),
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dataType: "json",
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contentType: "application/json",
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success: function (da) {
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if (da.code == 0) {
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parent.layer.msg('操作成功！', { icon: 1 });
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TableReload();
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Closed();
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} else {
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layer.msg(da.retmsg, { icon: 2 });
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}
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layer.close(confirm);
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},
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error: function () {
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layer.msg('操作失败！', { icon: 2 });
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}
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});
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});
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});
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});
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layui.use('layer', function () {
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var layer = layui.layer;
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var active = {
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add: function () {
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ShowEidt();
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},
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detail: function () {
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if (selectRow.id === "undefined" || selectRow.id == null) {
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layer.alert("请先选中一条记录！", { title: '提示' });
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return;
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}
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ShowEidt(selectRow.id, true);
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},
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edit: function () {
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if (selectRow.id === "undefined" || selectRow.id == null) {
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layer.alert("请先选中一条记录！", { title: '提示' });
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return;
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}
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ShowEidt(selectRow.id);
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},
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export: function () {
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var param = GetParams("mytoolbar");
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layer.open({
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title: '<i class="layui-icon layui-icon-export" style="font-size: 20px; color: #1E9FFF;"></i> 导出',
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type: 2,
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content: "/Control/ExcelExport_cookie?Query=" + encodeURIComponent("/OutComplaint/ExportData?param=" + JSON.stringify(param)),
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area: ['850px', '400px']
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});
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},
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};
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$('.layui-btn-group .layui-btn').on('click', function () {
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var othis = $(this), method = othis.data('method');
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active[method] ? active[method].call(this, othis) : '';
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});
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});
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$(".layui-table-header tr").resize(function () {
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$(".layui-table-header tr").each(function (index, val) {
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$($(".layui-table-fixed .layui-table-header table tr")[index]).height($(val).height());
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});
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});
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function ShowEidt(id, read) {
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var title = "添加外部投诉";
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if (id != null) title = "编辑外部投诉";
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if (read) title = "查看外部投诉";
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layui.use('layer', function () {
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var layer = layui.layer;
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winindex = layer.open({
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title: title,
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type: 2,
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content: '/OutComplaint/OutComplaintEdit?id=' + id + '&read=' + read,
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area: ['40%', '70%']
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});
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});
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}
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function ShowRestore(id, read) {
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var title = "添加回复";
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if (read) title = "查看回复";
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layui.use('layer', function () {
|
||
var layer = layui.layer;
|
||
winindex = layer.open({
|
||
title: title,
|
||
type: 2,
|
||
content: '/OutComplaint/OutComplaintRestoreEdit?id=' + id + '&read=' + read,
|
||
area: ['40%', '65%']
|
||
});
|
||
});
|
||
}
|
||
function ShowFollowUp(id) {
|
||
var title = "查看跟进记录";
|
||
layui.use('layer', function () {
|
||
var layer = layui.layer;
|
||
winindex = layer.open({
|
||
title: title,
|
||
type: 2,
|
||
content: '/OutComplaint/OutComplaintFollowUp?id=' + id,
|
||
area: ['70%', '50%']
|
||
});
|
||
});
|
||
}
|
||
function ShowFollowUpEidt(id) {
|
||
var title = "添加跟进记录";
|
||
layui.use('layer', function () {
|
||
var layer = layui.layer;
|
||
winindex = layer.open({
|
||
title: title,
|
||
type: 2,
|
||
content: '/OutComplaint/OutComplaintFollowUpEdit?id=' + id,
|
||
area: ['650px', '380px']
|
||
});
|
||
});
|
||
}
|
||
function ShowUpdateStatus(id, outComplaintStatus) {
|
||
console.log(outComplaintStatus)
|
||
document.getElementById("id").value = id;
|
||
layui.use(['layer', 'form'], function () {
|
||
var layer = layui.layer,
|
||
form = layui.form;
|
||
var options = [
|
||
{ value: 1, name: "跟进中" },
|
||
{ value: 2, name: "未和解" },
|
||
{ value: 4, name: "已办结" }
|
||
]
|
||
$("#outComplaintStatus").html("");
|
||
$(options).each(function (index, val) {
|
||
if (outComplaintStatus && val.value == outComplaintStatus) {
|
||
$("#outComplaintStatus").append(new Option(val.name, val.value, true, true));
|
||
} else {
|
||
$("#outComplaintStatus").append(new Option(val.name, val.value));
|
||
}
|
||
});
|
||
form.render('select');
|
||
winindex = layer.open({
|
||
title: '更新外诉状态',
|
||
type: 1,
|
||
content: $('#Dialog'),
|
||
area: ['450px', '250px']
|
||
});
|
||
});
|
||
}
|
||
|
||
function TableReload() {
|
||
selectRow = {};
|
||
table.reload('testReload', {
|
||
page: {
|
||
curr: 1 //重新从第 1 页开始
|
||
}
|
||
});
|
||
}
|
||
function Closed() {
|
||
layer.close(winindex);
|
||
}
|
||
|
||
//获取datagrid头部及字段
|
||
function getDataGridHeader() {
|
||
var newcolumns = [];
|
||
var columns = tableCols[0];
|
||
for (var i = 0; i < columns.length; i++) {
|
||
if (columns[i].field != "id" && columns[i].field != "operator") {
|
||
newcolumns.push(columns[i])
|
||
};
|
||
}
|
||
return newcolumns;
|
||
}
|
||
</script>
|
||
|
||
<script type="text/html" id="resIdTpl">
|
||
<span> <a href="javascript:void(0)" style="color:blue" onclick="parent.AddNewTab('客户信息','@Html.Raw(ViewBag.hgServiceHost)Csvr/CustomerInfo/CustomerDetail?hgCustomer=1&isFromHg=1&resid={{d.UMID}}')">{{d.UMID}}</a></span>
|
||
</script>
|
||
<script type="text/html" id="reasonTpl">
|
||
{{# for(var i=0;i<d.reasonList.length;i++) { }}
|
||
<span>{{d.reasonList[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="ordersTpl">
|
||
{{# for(var i=0;i<d.orderList.length;i++) { }}
|
||
<span>{{d.orderList[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="pricesTpl">
|
||
{{# for(var i=0;i<d.priceList.length;i++) { }}
|
||
<span>{{d.priceList[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="productsTpl">
|
||
{{# for(var i=0;i<d.products.length;i++) { }}
|
||
<span>{{d.products[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="orderIdsTpl">
|
||
{{# for(var i=0;i<d.orderIds.length;i++) { }}
|
||
<span>{{d.orderIds[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="oTimesTpl">
|
||
{{# for(var i=0;i<d.oTimes.length;i++) { }}
|
||
<span>{{d.oTimes[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="arrivalPaysTpl">
|
||
{{# for(var i=0;i<d.arrivalPays.length;i++) { }}
|
||
<span>{{d.arrivalPays[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
<script type="text/html" id="arrivalStatusTpl">
|
||
{{# for(var i=0;i<d.arrivalStatus.length;i++) { }}
|
||
<span>{{d.arrivalStatus[i]}}</span>
|
||
<br />
|
||
{{# } }}
|
||
</script>
|
||
|
||
|
||
<script type="text/html" id="operatorTpl">
|
||
<a class="operator" href="javascript:void(0)" onclick="ShowUpdateStatus({{d.id}}, {{d.outComplaintStatus}})">更新外诉状态</a>
|
||
<br />
|
||
<a class="operator" href="javascript:void(0)" onclick="ShowFollowUpEidt({{d.id}})">添加跟进记录</a>
|
||
{{# if(d.followUpCount > 1) { }}
|
||
<br />
|
||
<a class="operator" href="javascript:void(0)" onclick="ShowFollowUp({{d.id}})">查看跟进记录</a>
|
||
{{# } }}
|
||
{{# if(d.restoreCount > 0) { }}
|
||
<br />
|
||
<a class="operator" href="javascript:void(0)" onclick="ShowRestore({{ d.id }}, true)">查看回复</a>
|
||
{{# } }}
|
||
{{# if(d.needRestoreCount > 0) { }}
|
||
<br />
|
||
<a class="operator" href="javascript:void(0)" onclick="ShowRestore({{d.id}})">添加回复</a>
|
||
{{# } }}
|
||
</script>
|
||
|
||
|