353 lines
18 KiB
C#
353 lines
18 KiB
C#
using Ninject;
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using System.Collections.Generic;
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using System.Linq;
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using System.Web.Mvc;
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using WX.CRM.Common;
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using WX.CRM.IBLL.Base;
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using WX.CRM.IBLL.Csvr;
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using WX.CRM.IBLL.Util;
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using WX.CRM.Model.Entity;
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using WX.CRM.Model.MAP;
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using WX.CRM.WebHelper;
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namespace WX.CRM.WEB.Controllers.Csvr
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{
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public class RecordSharedController : BaseController
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{
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private readonly ICSVR_RECORDSHARED recordShared;
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private readonly ICSVR_RECORDSHARED_Q recordShared_Q;
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private readonly IBAS_PARAMETER_Q pataMeter_Q;
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private readonly ICACHE_Q cache_Q;
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[Inject]
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public ICSVR_CALLRECORD_Q _CSVR_CALLRECORD_Q { get; set; }
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[Inject]
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public IBAS_SUBCOMTYPE_Q bas_SubComType_Q_BL { get; set; }
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[Inject]
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public IBAS_COMTYPE_Q bas_ComType_Q_BL { get; set; }
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ValidationErrors errors = new WX.CRM.Common.ValidationErrors();
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public RecordSharedController(ICSVR_RECORDSHARED _recordShared, ICSVR_RECORDSHARED_Q _recordShared_Q, IBAS_PARAMETER_Q _pataMeter_Q, ICACHE_Q _cache_Q)
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{
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this.recordShared = _recordShared;
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this.recordShared_Q = _recordShared_Q;
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this.pataMeter_Q = _pataMeter_Q;
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this.cache_Q = _cache_Q;
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}
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#region 首页
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[AuthorizeRedirect(Roles = InitRights.CONST_共享录音)]
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public ActionResult Index()
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{
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ToolBar tb = new ToolBar();
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string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.共享录音, userRightId); ;
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tb.AllowButton(toolbtn);
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ViewBag.ToolBar = tb;
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Pager pg = new Pager() { page = 1, rows = 10 };
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WebHelper.Table tab = new WebHelper.Table("tablist");
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tab.AddHiddenHeadCol("PKID", "PKID");
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tab.AddHeadCol("RECORDID", "", "录音编号");
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tab.AddHeadCol("RESID", "", "客户ID");
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tab.AddHeadCol("RECORDTYPEID", "", "录音业务类型");
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//tab.AddHeadCol("RECORDSHAREDTYPE", "", "共享录音分类");
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tab.AddHeadCol("SERVICENUMBER", "", "主叫号码");
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tab.AddHeadCol("TELNUMBERLAST4", "", "被叫号码");
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tab.AddHeadCol("TIMELENGTH", "", "时长（秒）");
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tab.AddHeadCol("TIMESTART", "", "录音开始时间");
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tab.AddHeadCol("SALESEID", "", "受理人");
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tab.AddHeadCol("INNERUSERID", "", "操作人");
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tab.AddHeadCol("CTIME", "", "共享时间");
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tab.AddHeadCol("MEMO", "30%", "点评");
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tab.AddHeadCol("", "", "播放");
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tab.AddHeadRow();
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ViewBag.gridTable = tab.GetHead() + Pagination.GetPage(pg, "tablist", "5,8,10,15");
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return View();
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}
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#endregion
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#region 查询
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[AuthorizeRedirect(Roles = InitRights.CONST_共享录音)]
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public JsonResult GetHtmlList(Pager gp, string columns)
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{
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decimal recordTypeID = Request.Form["RecordType"].GetDecimal(0);
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string resid = Request.Form["Resid"];
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decimal recordid = Request.Form["Recordid"].GetDecimal(0);
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decimal sharetypeid = Request.Form["RecordSharedType"].GetDecimal(0);
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string stime = Request.Form["STime"];
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string etime = Request.Form["ETime"];
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decimal serviceEid = Request.Form["serviceEid"].GetDecimal(0);
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decimal shareEid = Request.Form["shareEid"].GetDecimal(0);
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List<CSVR_RECORDSHARED> list = recordShared_Q.GetList_RecordShared(ref gp, recordTypeID, resid, recordid, sharetypeid, stime, etime, serviceEid, shareEid);
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Table tb = new Table(columns, true);
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tb.gridPager = gp;
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foreach (CSVR_RECORDSHARED model in list)
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{
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tb.AddHiddenCol(model.PKID);
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tb.AddCol(model.RECORDID);
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var restd = string.Format("<a href=\"javascript:parent.ChildAddTab('{0}', '{1}', '')\">{2}</a>", "客户详细", "/Csvr/CustomerInfo/CustomerDetail?resid=" + model.RESID, model.RESID);
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tb.AddCol(restd);
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tb.AddCol(model.RECORDSHAREDTYPE == 1 ? cache_Q.GetList_RecordType().Where(m => m.ID == model.RECORDTYPEID).FirstOrDefault().NAME : bas_SubComType_Q_BL.GetModel_Subcomtype(model.SUBTYPE) == null ? "" : bas_SubComType_Q_BL.GetModel_Subcomtype(model.SUBTYPE).map_SUBTYPENAME);
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//tb.AddCol(getRecordSharedStatus(model.RECORDSHAREDTYPE));
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tb.AddCol(model.SERVICENUMBER);
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tb.AddCol(model.TELNUMBERLAST4);
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tb.AddCol(model.TIMELENGTH);
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tb.AddCol(model.TIMESTART);
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tb.AddCol(InnerUserHelper.Instance.EidAndName(InnerUserHelper.Instance.GetUserIdByEid(model.SALESEID)));
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tb.AddCol(InnerUserHelper.Instance.EidAndName(model.INNERUSERID));
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tb.AddCol(model.CTIME);
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tb.AddCol(model.MEMO);
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string cti;
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string playurl = _getCallRecordUrl(model.SERVERID, model.FILENAME, out cti);
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//var _IAD_localhostCallRecord = pataMeter_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord");
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//if (null != _IAD_localhostCallRecord)
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//{
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// var FuturesRecordServerUrl = _IAD_localhostCallRecord.PARAVALUE; //Utility.GetSettingByKey("CallRecordApi");//?serverID=1&file=1
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// var playurl = FuturesRecordServerUrl + "?serverID=" + model.SERVERID+ "&file=" + model.FILENAME.ToString().Replace("\\", "/");
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// var cti = _CSVR_CALLRECORD_Q.Sys_Environment_CTI_VER();
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// if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷移动坐席).ToString())
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// {
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// playurl = FuturesRecordServerUrl + "?file=" + model.FILENAME.ToString().Replace("\\", "/");
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// }
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// if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷固定坐席).ToString())
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// {
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// var shjctiinterface = Utility.GetSettingByKey("shj");
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// playurl = shjctiinterface + "?action=record_download&filename=/var/spool/asterisk/monitor/" + model.FILENAME.ToString().Replace("\\", "/");
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// }
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// var playcrl = string.Format("<input id=\"BtnPlayer\" type=\"button\" value=\" 播 放 \" onclick=\"PalyRecord('{0}','DivPlayer{1}','{2}')\" />",
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// playurl, model.RECORDID, cti == null ? "" : cti);
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// playcrl += string.Format("<div id=\"DivPlayer{0}\"></div>", model.RECORDID);
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// tb.AddCol(playcrl);
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//}
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var playcrl = string.Format("<input id=\"BtnPlayer\" type=\"button\" value=\" 播 放 \" onclick=\"PalyRecord('{0}','DivPlayer{1}','{2}')\" />",
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playurl, model.RECORDID, cti == null ? "" : cti);
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playcrl += string.Format("<div id=\"DivPlayer{0}\"></div><input type=\"hidden\" id=\"hidRecordUrl\" value=\"{1}\" />", model.RECORDID, playurl);
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tb.AddCol(playcrl);
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tb.AddRow();
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}
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var json = new
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{
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totalPages = gp.totalPages,
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totalRows = gp.totalRows,
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rowsList = tb.GetRows()
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};
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return Json(json, JsonRequestBehavior.AllowGet);
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}
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[AuthorizeRedirect(Roles = InitRights.CONST_共享录音)]
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public ActionResult Index2()
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{
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ToolBar tb = new ToolBar();
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string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.共享录音, userRightId); ;
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tb.AllowButton(toolbtn);
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ViewBag.ToolBar = tb;
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Pager pg = new Pager() { page = 1, rows = 10 };
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WebHelper.Table tab = new WebHelper.Table("tablist");
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tab.AddHiddenHeadCol("PKID", "PKID");
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tab.AddHeadCol("RECORDID", "", "录音编号");
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tab.AddHeadCol("RESID", "", "客户ID");
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tab.AddHeadCol("RECORDTYPEID", "", "违规类别");
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tab.AddHeadCol("SERVICENUMBER", "", "主叫号码");
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tab.AddHeadCol("TELNUMBERLAST4", "", "被叫号码");
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tab.AddHeadCol("TIMELENGTH", "", "时长（秒）");
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tab.AddHeadCol("TIMESTART", "", "录音开始时间");
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tab.AddHeadCol("SALESEID", "", "受理人");
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tab.AddHeadCol("INNERUSERID", "", "操作人");
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tab.AddHeadCol("CTIME", "", "共享时间");
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tab.AddHeadCol("MEMO", "", "违规细则");
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tab.AddHeadCol("PENALTY", "", "违规金额");
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tab.AddHeadCol("RESULT", "", "处理结果");
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tab.AddHeadCol("", "", "播放");
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tab.AddHeadRow();
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ViewBag.inneruserid = UserId;
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ViewBag.userGroupId = userGroupId;
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ViewBag.saleDeptId = saleDeptId;
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ViewBag.roleCodes = DataCacheHelper.GetCache().Get_RoleCodes(userRoleId);
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//大类
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var list = bas_ComType_Q_BL.GetList().Where(m => m.map_TYPECODE.Contains("MessageCompliance")).OrderBy(m => m.map_TYPECODE).ToList();
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var bigTypeList = new List<SelectListItem>();
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if (list != null)
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{
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foreach (var m in list)
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{
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bigTypeList.Add(new SelectListItem { Text = m.map_TYPENAME, Value = m.map_TYPECODE });
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}
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}
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ViewBag.BigTypeList = bigTypeList;
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ViewBag.gridTable = tab.GetHead() + Pagination.GetPage(pg, "tablist", "5,8,10,15");
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return View();
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}
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[AuthorizeRedirect(Roles = InitRights.CONST_共享录音)]
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public JsonResult GetHtmlList2(Pager gp, string columns, QueryUserComboDto usercomboDto)
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{
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//decimal recordTypeID = Request.Form["RecordType"].GetDecimal(0);
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string bigType = Request.Form["bigType"];
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string subType = Request.Form["subType"];
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string resid = Request.Form["Resid"];
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decimal recordid = Request.Form["Recordid"].GetDecimal(0);
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decimal sharetypeid = Request.Form["RecordSharedType"].GetDecimal(0);
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string stime = Request.Form["STime"];
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string etime = Request.Form["ETime"];
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decimal shareEid = Request.Form["shareEid"].GetDecimal(0);
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decimal groupId = Request["groupId"].GetDecimal(0);
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decimal userId = Request["userId"].GetDecimal(0);
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List<CSVR_RECORDSHARED_Extend> list = recordShared_Q.GetList_WgRecordShared(ref gp, resid, recordid, sharetypeid, stime, etime, shareEid,bigType,subType, usercomboDto);
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Table tb = new Table(columns, true);
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tb.gridPager = gp;
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foreach (CSVR_RECORDSHARED_Extend model in list)
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{
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tb.AddHiddenCol(model.RecordShared.PKID);
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tb.AddCol(model.RecordShared.RECORDID);
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var restd = string.Format("<a href=\"javascript:parent.ChildAddTab('{0}', '{1}', '')\">{2}</a>", "客户详细", "/Csvr/CustomerInfo/CustomerDetail?resid=" + model.RecordShared.RESID, model.RecordShared.RESID);
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tb.AddCol(restd);
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string typeStr;
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if (model.RecordShared.RECORDSHAREDTYPE == 1)
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{
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typeStr = cache_Q.GetList_RecordType().Where(m => m.ID == model.RecordShared.RECORDTYPEID).FirstOrDefault().NAME;
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}
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else
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{
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typeStr = bas_ComType_Q_BL.GetModel_Comtype(model.RecordShared.BIGTYPE).map_TYPENAME + "-" + bas_SubComType_Q_BL.GetModel_Subcomtype(model.RecordShared.SUBTYPE).map_SUBTYPENAME;
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}
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tb.AddCol(typeStr);
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tb.AddCol(model.RecordShared.SERVICENUMBER);
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tb.AddCol(model.RecordShared.TELNUMBERLAST4);
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tb.AddCol(model.RecordShared.TIMELENGTH);
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tb.AddCol(model.RecordShared.TIMESTART);
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tb.AddCol(InnerUserHelper.Instance.EidAndName(InnerUserHelper.Instance.GetUserIdByEid(model.RecordShared.SALESEID)));
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tb.AddCol(InnerUserHelper.Instance.EidAndName(model.RecordShared.INNERUSERID));
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tb.AddCol(model.RecordShared.CTIME);
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tb.AddCol(model.RecordShared.MEMO);
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tb.AddCol(model.PENALTY);
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tb.AddCol(model.RESULT);
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string cti;
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string playurl = _getCallRecordUrl(model.RecordShared.SERVERID, model.RecordShared.FILENAME, out cti);
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//var _IAD_localhostCallRecord = pataMeter_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord");
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//if (null != _IAD_localhostCallRecord)
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//{
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// var FuturesRecordServerUrl = _IAD_localhostCallRecord.PARAVALUE; //Utility.GetSettingByKey("CallRecordApi");//?serverID=1&file=1
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// var playurl = FuturesRecordServerUrl + "?serverID=" + model.SERVERID+ "&file=" + model.FILENAME.ToString().Replace("\\", "/");
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// var cti = _CSVR_CALLRECORD_Q.Sys_Environment_CTI_VER();
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// if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷移动坐席).ToString())
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// {
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// playurl = FuturesRecordServerUrl + "?file=" + model.FILENAME.ToString().Replace("\\", "/");
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// }
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// if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷固定坐席).ToString())
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// {
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// var shjctiinterface = Utility.GetSettingByKey("shj");
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// playurl = shjctiinterface + "?action=record_download&filename=/var/spool/asterisk/monitor/" + model.FILENAME.ToString().Replace("\\", "/");
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// }
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// var playcrl = string.Format("<input id=\"BtnPlayer\" type=\"button\" value=\" 播 放 \" onclick=\"PalyRecord('{0}','DivPlayer{1}','{2}')\" />",
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// playurl, model.RECORDID, cti == null ? "" : cti);
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// playcrl += string.Format("<div id=\"DivPlayer{0}\"></div>", model.RECORDID);
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// tb.AddCol(playcrl);
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//}
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var playcrl = string.Format("<input id=\"BtnPlayer\" type=\"button\" value=\" 播 放 \" onclick=\"PalyRecord('{0}','DivPlayer{1}','{2}')\" />",
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playurl, model.RecordShared.RECORDID, cti == null ? "" : cti);
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playcrl += string.Format("<div id=\"DivPlayer{0}\"></div><input type=\"hidden\" id=\"hidRecordUrl\" value=\"{1}\" />", model.RecordShared.RECORDID, playurl);
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tb.AddCol(playcrl);
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tb.AddRow();
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}
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var json = new
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{
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totalPages = gp.totalPages,
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totalRows = gp.totalRows,
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rowsList = tb.GetRows()
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};
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return Json(json, JsonRequestBehavior.AllowGet);
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}
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#endregion
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#region 删除
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[AuthorizeToolBar(InitRights.CONST_共享录音, InitToolBar.CONST_Delete)]
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public JsonResult Delete(string pkid)
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{
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return JsonHandler.DeleteMessage(errors, recordShared.Delete_RecordShared(ref errors, pkid.GetDecimal(-1)));
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}
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#endregion
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private string _getCallRecordUrl(string _ServerID, string _FileName, out string cti)
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{
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var playurl = "";
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cti = "";
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var _IAD_localhostCallRecord = pataMeter_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord");
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if (null != _IAD_localhostCallRecord)
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{
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var FuturesRecordServerUrl = _IAD_localhostCallRecord.PARAVALUE;
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playurl = FuturesRecordServerUrl + "?serverID=" + _ServerID + "&file=" + _FileName.Replace("\\", "/");
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cti = _CSVR_CALLRECORD_Q.Sys_Environment_CTI_VER();
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if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷移动坐席).ToString())
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{
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playurl = FuturesRecordServerUrl + "?file=" + _FileName.Replace("\\", "/");
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}
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if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷固定坐席).ToString())
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{
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var shjctiinterface = Utility.GetSettingByKey("shj");
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playurl = shjctiinterface + "?action=record_download&filename=/var/spool/asterisk/monitor/" + _FileName.Replace("\\", "/");
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}
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if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.和声).ToString())
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{
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playurl = FuturesRecordServerUrl + "?file=" + _FileName;
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}
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if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.艾讯).ToString())
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{
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playurl = FuturesRecordServerUrl + _FileName;
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}
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if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.艾讯new).ToString())
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{
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_IAD_localhostCallRecord = pataMeter_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord_AX");
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var filename = _FileName;
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if (null != _IAD_localhostCallRecord)
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{
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playurl = _IAD_localhostCallRecord.PARAVALUE + (filename.StartsWith("UP") ? "/home/" + filename : filename);
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playurl = playurl.Replace("\\", "/");
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}
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}
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}
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return playurl;
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}
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private string getRecordSharedStatus(decimal? status)
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{
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if (!status.HasValue)
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{
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return "";
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}
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if (status == 1)
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{
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return "优秀录音";
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}
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else if (status == 2)
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{
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return "违规录音";
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}
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else if (status == 3)
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{
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return "升级违规录音";
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}
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else
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{
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return "";
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}
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}
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}
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}
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