using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace WX.CRM.Model.DTO
{
    public class HgComplaintRequest
    {
        public string DeptId { get; set; }
        public string ResId { get; set; }
        public string UName { get; set; }

        /// <summary>
        /// 来源
        /// </summary>
        public int? Source { get; set; }

        /// <summary>
        /// 标记类型  标记类型1.电话 2. 违规关键词 3.企微投诉连接
        /// </summary>
        public int? SignType { get; set; }

        /// <summary>
        /// 标记方法1.人工标记 2. 系统标记 3.客户投诉
        /// </summary>
        public int? SignWay { get; set; }

        /// <summary>
        /// 状态
        /// </summary>
        public int? Status { get; set; }

        public DateTime? STime { get; set; }
        public DateTime? ETime { get; set; }

        public string Txt_groupIds { get; set; }

        public string Txt_deptId { get; set; }

        /// <summary>
        /// 是否有成交
        /// </summary>
        public bool? HasOrder { get; set; }

        /// <summary>
        /// 是否有分配
        /// </summary>
        public bool? HasAssign { get; set; }

        public int? Txt_userId { get; set; }

        public string Content { get; set; }
    }

    public class HgComplaintResponse
    {
        /// <summary>
        /// 事业部
        /// </summary>
        public string DeptName { get; set; }


        /// <summary>
        /// 客户id
        /// </summary>
        public string ResId { get; set; }

        /// <summary>
        /// 归属员工
        /// </summary>
        public string BelongEname { get; set; }

        /// <summary>
        /// 客户姓名
        /// </summary>
        public string Uname { get; set; }

        /// <summary>
        /// 标记类型
        /// </summary>
        public string SignTypeStr { get; set; }

        /// <summary>
        /// 标记方式
        /// </summary>
        public string SignWayStr { get; set; }

        /// <summary>
        /// 投诉来源
        /// </summary>
        public string SourceStr { get; set; }

        /// <summary>
        /// 潜在投诉内容
        /// </summary>
        public string Content { get; set; }

        /// <summary>
        /// 标记时间
        /// </summary>
        public DateTime? Ctime { get; set; }

        /// <summary>
        /// 状态
        /// </summary>
        public string StatusStr { get; set; }

        /// <summary>
        /// 倒计时
        /// </summary>
        public string CountDown { get;set;}

        /// <summary>
        /// 工单内容
        /// </summary>
        public string FollowContent { get; set; }

        /// <summary>
        /// 跟进时间
        /// </summary>
        public DateTime? FollowTime { get; set; }

        /// <summary>
        /// 跟进人
        /// </summary>
        public string EName { get; set; }
    }
}