using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace WX.CRM.Model.DTO
{
    public class OutComplaintRequest
    {
        /// <summary>
        /// 事业部
        /// </summary>
        public int? Deptid { get; set; }
        public string Channel { get; set; }

        public string txt_deptId { get; set; }
        public string txt_groupIds { get; set; }
        public decimal? txt_userId { get; set; }

        /// <summary>
        /// 外诉渠道
        /// </summary>
        public int? OutComplaintChannel { get; set; }

        /// <summary>
        /// 投诉原因
        /// </summary>
        public int? Reason { get; set; }

        /// <summary>
        /// 外诉状态
        /// </summary>
        public int? OutComplaintStatus { get; set; }

        /// <summary>
        /// 业务处理状态
        /// </summary>
        public int? BusinessStatus { get; set; }

        /// <summary>
        /// 到期状态
        /// </summary>
        public int? DueStatus { get; set; }

        /// <summary>
        /// 投诉单号
        /// </summary>
        public string ComplaintId { get; set; }

        /// <summary>
        /// 客户ID
        /// </summary>
        public string Resid { get; set; }

        /// <summary>
        /// 客户姓名
        /// </summary>
        public string Cname { get; set; }

        /// <summary>
        /// 成交客服/工号
        /// </summary>
        public string Eid { get; set; }

        /// <summary>
        /// 已退订单号
        /// </summary>
        public int? Orderid { get; set; }

        /// <summary>
        /// 创建人/更新人
        /// </summary>
        public string CreaetOrUpdateUser { get; set; }

        /// <summary>
        /// 日期搜索类型
        /// </summary>
        public int DateType { get; set; }

        /// <summary>
        /// 日期
        /// </summary>
        public DateTime? DateFrom { get; set; }

        /// <summary>
        /// 日期
        /// </summary>
        public DateTime? DateTo { get; set; }
    }


    public class OutComplaintResponse
    {
        public int id { get; set; }

        public string complaintId { get; set; }

        public string resid { get { return UMID; } }
        public string UMID { get; set; }

        public string cname { get; set; }

        public int deptid { get; set; }

        public string deptname { get; set; }
        public string groupname { get; set; }

        public int? eid { get; set; }
        public string euser { get; set; }


        public int? outComplaintChannel { get; set; }

        public string outComplaintChannelStr { get; set; }

        public List<int> reasons { get; set; }

        public List<string> reasonList { get; set; }

        public int? outComplaintStatus { get; set; }

        public string outComplaintStatusStr { get; set; }

        public int? businessStatus { get; set; }

        public string businessStatusStr { get; set; }

        public string content { get; set; }

        public string follow { get; set; }

        public string remark { get; set; }

        public int? dueStatus { get; set; }

        public string dueStatusStr { get; set; }

        public DateTime? businessDeadline { get; set; }

        public string businessDeadlineSpan { get; set; }

        public DateTime? complaintDeadline { get; set; }

        public string complaintDeadlineSpan { get; set; }

        public DateTime? outComplaintDate { get; set; }

        public string outComplaintDateStr { get; set; }

        public string creator { get; set; }

        public DateTime? createTime { get; set; }

        public string updater { get; set; }

        public DateTime? updateTime { get; set; }
        public string restorer { get; set; }

        public DateTime? restoreTime { get; set; }

        public ICollection<int?> orderList { get; set; }

        public ICollection<decimal?> priceList { get; set; }

        public int needRestoreCount { get; set; }

        public int restoreCount { get; set; }

        public int followUpCount { get; set; }
    }

    public class OutComplaintReplyDto
    {
        public int Id { get; set; }

        public string Resid { get; set; }

        public string Cname { get; set; }

        public int? Deptid { get; set; }

        public string Deptname { get; set; }

        public string ComplaintId { get; set; }

        public int? OutComplaintStatus { get; set; }

        public string OutComplaintStatusStr { get; set; }
        public string OutComplaintBusinessStatusStr { get; set; }
        public int? OutComplaintBusinessStatus { get; set; }

        public List<RestoreDto> Restores { get; set; }

    }


    public class CreateOutComplaintRestoreDto
    {
        public int Id { get; set; }

        public string Content { get; set; }

        public string Creator { get; set; }

        public int? CreatorEid { get; set; }

        public string Attachment { get; set; }

        public int BusinessStatus { get; set; }

        public int RestoreType { get; set; }
    }

    public class ComplaintLabelDto
    {
        public bool InComplaint { get; set; }
        public bool OutComplaint { get; set; }
    }

    public class CustomerInfoDto
    {
        public string name { get; set; }
        public string cname { get; set; }
        public string val { get; set; }
        public string val_name { get; set; }
    }
}