using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;

namespace WX.CRM.Model.DTO
{
    public class InComplaintRequest
    {
        /// <summary>
        /// 事业部
        /// </summary>
        public int? Deptid { get; set; }

        public string txt_deptId { get; set; }
        public string txt_groupIds { get; set; }
        public decimal? txt_userId { get; set; }

        /// <summary>
        /// 内诉渠道
        /// </summary>
        public int? InComplaintChannel { get; set; }

        /// <summary>
        /// 投诉原因
        /// </summary>
        public int? Reason { get; set; }

        /// <summary>
        /// 内诉状态
        /// </summary>
        public int? InComplaintStatus { get; set; }

        /// <summary>
        /// 业务处理状态
        /// </summary>
        public int? BusinessStatus { get; set; }

        /// <summary>
        /// 到期状态
        /// </summary>
        public int? DueStatus { get; set; }

        /// <summary>
        /// 投诉单号
        /// </summary>
        public string ComplaintId { get; set; }

        /// <summary>
        /// 客户ID
        /// </summary>
        public string Resid { get; set; }

        /// <summary>
        /// 客户姓名
        /// </summary>
        public string Cname { get; set; }

        /// <summary>
        /// 成交客服/工号
        /// </summary>
        public string Eid { get; set; }

        /// <summary>
        /// 已退订单号
        /// </summary>
        public int? Orderid { get; set; }

        /// <summary>
        /// 创建人/更新人
        /// </summary>
        public string CreaetOrUpdateUser { get; set; }

        /// <summary>
        /// 日期搜索类型
        /// </summary>
        public int DateType { get; set; }

        /// <summary>
        /// 日期
        /// </summary>
        public DateTime? DateFrom { get; set; }

        /// <summary>
        /// 日期
        /// </summary>
        public DateTime? DateTo { get; set; }


    }

    public class InComplaintResponse
    {
        public int id { get; set; }

        public string complaintId { get; set; }

        public string resid { get { return UMID; } }
        public string UMID { get; set; }

        public string cname { get; set; }

        public int deptid { get; set; }

        public string deptname { get; set; }
        public string groupname { get; set; }

        public int? eid { get; set; }
        public string euser { get; set; }

        public int? inComplaintChannel { get; set; }

        public List<int> inComplaintChannels { get; set; }

        public List<string> inComplaintChannelList { get; set; }

        public List<int> reasons { get; set; }

        public List<string> reasonList { get; set; }

        public int? inComplaintStatus { get; set; }

        public string inComplaintStatusStr { get; set; }

        public int? businessStatus { get; set; }

        public string businessStatusStr { get; set; }

        public string content { get; set; }

        public string follow { get; set; }

        public string remark { get; set; }

        public int? dueStatus { get; set; }

        public string dueStatusStr { get; set; }

        public DateTime? businessDeadline { get; set; }

        public string businessDeadlineSpan { get; set; }

        public DateTime? complaintDeadline { get; set; }

        public string complaintDeadlineSpan { get; set; }

        public DateTime? InComplaintDate { get; set; }

        public string inComplaintDateStr { get; set; }

        public string creator { get; set; }

        public DateTime? createTime { get; set; }

        public string updater { get; set; }

        public DateTime? updateTime { get; set; }
        public string restorer { get; set; }


        public DateTime? restoreTime { get; set; }


        public ICollection<int?> orderList { get; set; }

        public ICollection<decimal?> priceList { get; set; }

        public int needRestoreCount { get; set; }

        public int restoreCount { get; set; }

        public int followUpCount { get; set; }
        public int dueCount { get; set; }
        public bool isAdjustDeadline { get; set; }
    }


    public class InComplaintReplyDto
    {
        public int Id { get; set; }

        public string Resid { get; set; }

        public string Cname { get; set; }

        public int? Deptid { get; set; }

        public string Deptname { get; set; }

        public string ComplaintId { get; set; }

        public int? InComplaintStatus { get; set; }

        public string InComplaintStatusStr { get; set; }
        public string InComplaintBusinessStatusStr { get; set; }

        public int? InComplaintBusinessStatus { get; set; }

        public List<RestoreDto> Restores { get; set; }


    }

    public class RestoreDto
    {
        public int Id { get; set; }

        public string ComplaintId { get; set; }

        public string Content { get; set; }

        public string Creator { get; set; }

        public DateTime? CreateTime { get; set; }

        public int? CreatorEid { get; set; }

        public string Attachment { get; set; }

        public int? RestoreType { get; set; }
    }

    public class CreateInComplaintRestoreDto
    {
        public int Id { get; set; }

        public string Content { get; set; }

        public string Creator { get; set; }

        public int? CreatorEid { get; set; }

        public string Attachment { get; set; }

        public int BusinessStatus { get; set; }

        public int RestoreType { get; set; }
    }

    public class InComplaintProLongDto
    {
        public int Id { get; set; }
        public decimal Eid { get; set; }
        public string Name { get; set; }
    }

    public class InComplaintAdjustDto
    {
        public int Id { get; set; }
        public int Adjust { get; set; }
        public int? Eid { get; set; }
        public string UserName { get; set; }

    }
}