557 lines
15 KiB
JavaScript
557 lines
15 KiB
JavaScript
/*
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* 深海捷固定坐席 - 南京
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*/
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window.console = window.console || (function () {
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var c = {}; c.log = c.warn = c.debug = c.info = c.error = c.time = c.dir = c.profile
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= c.clear = c.exception = c.trace = c.assert = function () { };
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return c;
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})();
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$(function () {
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if (ctiver=="1")
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__Login();
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else
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__init();
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});
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function __LoginCallback(res) {
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try {
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if (res.result == 1) {//操作成功
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if (res.data.status == 1 || res.data.status == 5) {//已登录
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$("#btnLogout").val("退出");
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if (strIsAdmin == "1")
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funEnabledBtn("btnListen", true);
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$('#btnLogout').unbind("click").bind("click", function () {
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//退出
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clearToListen();
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clearTransfer();
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__Hangup(strFJH);
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__Loginout();
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});
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} else {
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$("#btnLogout").val("登录");
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funEnabledBtn("btnListen", false);
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$('#btnLogout').unbind("click").bind("click", function () {
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//登录
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clearToListen();
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clearTransfer();
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__Login();
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});
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}
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__getStatus(strFJH);
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}
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else {
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showstatus("操作失败", "err");
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}
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}
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catch (e) { showstatus("系统错误", "err", e); }
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__init();
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}
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function __init() {
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try {
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if (strGH == "") {
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showstatus("未登录");
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return;
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}
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document.all.lblFJH.innerText = strFJH;
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__getDND(strFJH);
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__getStatus(strFJH);
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} catch (e1) {
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showstatus("系统错误", "err", e1);
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}
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}
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/*********************************************
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方法封装
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*********************************************/
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//移动坐席登录
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function __Login() {
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$.getJSON(cti + "?action=mixUserLogin&callback=?", {
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user: strFJH,
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device: strDevice
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}, function (res) {
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if (res.result == 1 && (res.data.status == 1 || res.data.status == 5)) {
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funEnabledBtn("btnLogout", true);
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__LoginCallback(res);
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}
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});
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}
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//移动坐席退出
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function __Loginout() {
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$.ajaxSettings.async = false;
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$.getJSON(cti + "?action=mixUserLogout&callback=?", {
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user: strFJH
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}, function (res) {
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if (res.result == 1 || res.result == 5) {
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funEnabledBtn("btnLogout", true);
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};
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$("#btnLogout").val("登录");
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$('#btnLogout').unbind();
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$("#btnLogout").bind("click", function () {
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__Login();
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});
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});
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$.ajaxSettings.async = true;
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return true;
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}
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//分机示闲/示忙
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function __setDND(exten, dnd) {
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$.getJSON(cti + "?action=setdnd&callback=?", {
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extension: exten,
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dnd: dnd
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}, function (res) {
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if (res.result == 1) {
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__getDND(exten);
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}
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});
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}
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//获取分机示闲状态
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function __getDND(exten) {
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$.getJSON(cti + "?action=getdnd&callback=?", {
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extension: exten
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}, function (res) {
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if (res.result == 1) {
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__getDNDCallback(exten, res);
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}
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});
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}
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//获取示闲回调
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function __getDNDCallback(exten, res) {
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try {
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if (res.result == 1) {//操作成功
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if (res.data == -1) {//闲
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document.all.btnDND.value = "示忙";
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document.all.btnDND.style.color = 'black';
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if (strIsAdmin == "1")
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funEnabledBtn("btnListen", true);
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$('#btnDND').unbind("click").bind("click", function () {
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//示忙
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clearToListen();
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clearTransfer();
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cleartimer();
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__setDND(strFJH, '1');
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});
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} else {
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document.all.btnDND.value = "示闲";
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document.all.btnDND.style.color = 'red';
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funEnabledBtn("btnListen", false);
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$('#btnDND').unbind("click").bind("click", function () {
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//示闲
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clearToListen();
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clearTransfer();
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cleartimer();
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__setDND(strFJH, '-1');
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});
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}
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}
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else {
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showstatus("操作失败", "err");
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}
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}
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catch (e) { showstatus("系统错误", "err", e); }
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}
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//获取分机状态
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function __getStatus(exten) {
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$.getJSON(cti + "?action=extenstatus&callback=?", {
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extension: exten,
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}, function (res) {
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if (res.result == 1) {
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__getStatusCallback(exten, res.data);
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}
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});
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}
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//获取分机状态回调
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function __getStatusCallback(exten, onstatus) {
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try {
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if (onstatus == -1 || onstatus == 4) {//未注册或不存在
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cleartimer();
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funEnabledBtn("btnDND", false);
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funEnabledBtn("btnListen", false);
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funEnabledBtn("btnHangup", false);
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funEnabledBtn("btnTransfer", false);
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}
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if (onstatus == 0) {//0： 空闲
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cleartimer();
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blTimer = false;
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funEnabledBtn("btnTransfer", false);
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funEnabledBtn("btnHangup", false);
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funEnabledBtn("btnDND", true);
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if (strIsAdmin == "1") {
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funEnabledBtn("btnListen", true);
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}
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}
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if (onstatus == 1) {//1： 通话中
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funEnabledBtn("btnDND", false);
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funEnabledBtn("btnHangup", true);
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funEnabledBtn("btnTransfer", true);
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funEnabledBtn("btnListen", false);
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}
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if (onstatus == 8) {//8： 振铃中
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clearToListen(); clearTransfer();
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funEnabledBtn("btnDND", false);
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funEnabledBtn("btnTransfer", false); //
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funEnabledBtn("btnHangup", false); //
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funEnabledBtn("btnListen", false);
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funEnabledBtn("btnHangup", true);
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}
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blLogined = true;
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var lblexstatus = $("#divAction");
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var strstats = getstatus(onstatus);
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lblexstatus.html(strstats);
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}
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catch (e) {
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showstatus("系统错误", "err", e);
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}
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}
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//挂断
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function __Hangup(exten) {
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$.getJSON(cti + "?action=hangup&callback=?", {
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extension: exten,
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}, function (res) {
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if (res.result == 1) {
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__HangupCallback(exten, res);
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}
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});
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}
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//挂机回调
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function __HangupCallback(exten, res) {
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if (res.result == 1) {
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__getStatus(exten);
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document.getElementById("txtTelNO").value = ""; //清除号码框
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funEnabledBtn("btnHangup", false);
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cleartimer();
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}
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}
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//外拨
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function __Dial(exten, dst) {
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if (dst.indexOf("020") == 0)
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dst = dst.replace("020", "");
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var callout = $("#txtCallingNo").val();
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if (callout == "0")
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callout = "";
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$.getJSON(cti + "?action=dial&callback=?", {
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extension: exten,
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extensionDst: callout+dst
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}, function (res) {
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if (res.result == 1) {
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__DialCallback(exten, res);
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}
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});
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}
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//外拨回调
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function __DialCallback(exten, res) {
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if (res.result == 1) {
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blCallOut = true; //设置外拨状态
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blTimer = true;
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funEnabledBtn("btnHangup", true);
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funEnabledBtn("btnTransfer", true);
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setTimer();
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fleshstatus(exten);
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}
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else { showstatus("外呼失败", "err"); }
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}
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var timer1;
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//刷新状态
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function fleshstatus() {
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__getStatus(strFJH);
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timer1 = window.setTimeout("fleshstatus()", 2000);
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}
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//转接
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function __Transfer(exten, dst) {
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$.getJSON(cti + "?action=transfer&callback=?", {
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extension: exten,
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extensionDst: dst
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}, function (res) {
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if (res.result == 1) {
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__getStatus(exten);
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clearTransfer();
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}
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else {
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alert("转接失败");
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}
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});
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}
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//监听
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function __Chanspy(exten, dst) {
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$.getJSON(cti + "?action=chanspy&callback=?", {
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extension: exten,
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extensionDst: dst,
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option: 'b'
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}, function (res) {
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if (res.result == 1) {
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__ChanspyCallback(exten, res);
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}
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});
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}
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//监听回调
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function __ChanspyCallback(exten, res) {
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if (res.result == 1) {
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clearToListen();
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blTimer = true;
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funEnabledBtn("btnHangup", true);
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funEnabledBtn("btnTransfer", false);
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funEnabledBtn("btnListen", false);
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setTimer();
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fleshstatus(exten);
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}
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else {
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alert("监听失败");
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}
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}
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//清除转接状态
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function clearTransfer() {
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document.all.lfjh.style.display = "none";
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}
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//清除监听状态
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function clearToListen() {
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document.all.lfjh.style.display = "none";
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}
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//清除定时器
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function cleartimer() {
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nTimer = 1;
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window.clearTimeout(timer1);
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window.clearTimeout(timer2);
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}
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/*********************************************
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功能代码
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*********************************************/
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//退出
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function btnLogout() {
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__Loginout();
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}
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//软挂机
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function funBtnSoftHook() {
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clearTransfer();
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clearToListen();
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__Hangup(strFJH);
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blTimer = false;
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nTimer = 0;
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}
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//外拨
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function funBtnCall() {
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try {
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clearToListen(); clearTransfer();
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var dst = document.all.txtTelNO.value.Trim();
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if (dst.length == 0) {
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showstatus("号码为空！", "err");
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return;
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}
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if (strGH == "") {
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showstatus("登录超时，请重新登录。", "err");
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return;
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}
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__Dial(strFJH, dst);
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}
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catch (e) { showstatus("系统错误", "err", e); }
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}
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// 转接
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function funBtnTrans() {
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$('#btnFJH').unbind();
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document.all.txtTelNO.value = "";
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document.all.btnFJH.value = "转接";
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document.all.lfjh.style.display = "";
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$("#btnFJH").bind("click", function () {
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transfer();
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});
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}
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function transfer() {
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var strTransfer = document.all.txtTelNO.value.Trim();
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if (strTransfer == "") {
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alert('请选择要转接到的分机号。');
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return;
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}
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$.getJSON(cti + "?action=getdnd&extension=" + strTransfer + "&callback=?", function (res) {
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if (res.result == 1 && res.data == -1) {//示闲
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$.getJSON(cti + "?action=extenstatus&extension=" + strTransfer + "&callback=?", function (res2) {
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if (res2.result == 1 && res2.data == 0) {//空闲
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__Transfer(strFJH, strTransfer);
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} else {
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alert("转接失败，" + getstatus(parseInt(res2.data)));
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}
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});
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} else {
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alert("转接失败，对方忙！");
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}
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});
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}
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//监听
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function funBtnToListen() {//clearTransfer();
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$('#btnFJH').unbind();
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document.all.txtTelNO.value = "";
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document.all.btnFJH.value = "监听";
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document.all.lfjh.style.display = "";
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$("#btnFJH").bind("click", function () {
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tolisten();
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});
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}
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//监听
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function tolisten() {
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var strToLisFJH = document.all.txtTelNO.value.Trim();
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if (strToLisFJH == "") {
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alert('请选择要监听的分机号。');
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return;
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}
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$.getJSON(cti + "?action=extenstatus&extension=" + strToLisFJH + "&callback=?", function (res2) {
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if (res2.result == 1 && res2.data == 1) {//通话中
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__Chanspy(strFJH, strToLisFJH);
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} else {
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alert("该分机未在通话中");
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}
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});
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}
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//监控
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function btnAgentmonitor () {
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ChildAddTab("坐席监控", '/CallRecord/AgentMonitor?strFJH='+strFJH);
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}
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//弹屏
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//mixcallback:Event=Popscreen&Poptime=Ring&Callerid=8026&CallerIDName=<unknown>&CID=69837518&Calleeid=015305816689&CalleeIDName=&Recordfile=OUT8026-015305816689-20150603-171646-1433323005.359020.WAV&Uniqueid=1433323005.359020&DateTime=2015-06-03 17:16:46&Server=localhost&Method=Dialout
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function mixcallback(res) {
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blTimer = true;
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setTimer();
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blCallin = true;
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funEnabledBtn("btnSoftHook", true);
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var method = $.getUrlVar(res, 'Method');
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var call = $.getUrlVar(res, 'Callerid');
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var called = $.getUrlVar(res, 'Calleeid');
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var srid = $.getUrlVar(res, 'Uniqueid');
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var State = -1; //呼入 = 0, 呼出 = 1, 预览呼出 = 2
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if (method == "Dialout")
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State = 1;
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if (method == "Dialin")
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{
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State = 0;
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call = $.getUrlVar(res, 'MixExtVar');
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}
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var vStrUrl = "/Call/CallLog?State=" + State + "&CallType=1&DNIS=" + called + "&Tel=" + call + "&SRID=" + srid + "&AGENTID=" + strGH;
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ShowResDetial(vStrUrl);
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document.all.txtTelNO.value = call;
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fleshstatus(strFJH);
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}
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function getstatus(stats) {
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if (stats == -1)
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return "不存在";
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if (stats == 0) {
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return "空闲";
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}
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if (stats == 1) {
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var call = document.all.txtTelNO.value;
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call = confusedTel(call);
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if (call.length > 0)
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return "通话中(" + call + ")";
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else
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return "通话中";
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}
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if (stats == 2) {
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return "忙";
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}
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if (stats == 4)
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return "未注册";
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if (stats == 8) {
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return "振铃中";
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}
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if (stats == 16)
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return "保持中";
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return "失败";
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}
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var timer2;
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//设置计时器
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function setTimer() {
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if (!blTimer) return;
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var nHour = parseInt(nTimer / 3600);
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var nTmp = nTimer % 3600;
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var nMintue = parseInt(nTmp / 60);
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var nSecond = nTmp % 60;
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var strTimer = funAddZero(nHour) + ":" + funAddZero(nMintue) + ":" + funAddZero(nSecond);
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var objTimer = document.getElementById('lblTimer');
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if (objTimer) objTimer.innerText = strTimer;
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nTimer++;
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timer2 = window.setTimeout("setTimer()", 1000);
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}
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//设置按钮是否显示
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function funDisplayBtn(vStrBtnID, vBlDisplay) {
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var objBtn = document.getElementById(vStrBtnID);
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if (objBtn) {
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if (vBlDisplay)
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objBtn.style.display = "block";
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else
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objBtn.style.display = "none";
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}
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}
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// 设置按钮状态
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function funEnabledBtn(vStrBtnID, vBlEnabled) {
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var objBtn = document.getElementById(vStrBtnID);
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if (objBtn) objBtn.disabled = !vBlEnabled;
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}
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function showstatus(errmsg, typ, err) {
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document.all.divAction.innerHTML = errmsg;
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if (err)
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console.log(err);
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if (typ == "err")
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document.all.divAction.innerHTML = "<font color='red'>" + errmsg + "</font>";
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}
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function funAddZero(vIntValue) {
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var strRevalue = '0000' + vIntValue;
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return strRevalue.substr(strRevalue.length - 2, strRevalue.length);
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}
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String.prototype.Trim = function () {
|
||
return this.replace(/(^\s*)|(\s*$)/g, "");
|
||
}
|
||
function confusedTel(tel) {
|
||
var telstr = tel;
|
||
if (tel.length >= 4) {
|
||
telstr = tel.substr(tel.length - 4);
|
||
telstr = "****" + telstr;
|
||
if (tel.length < 8)
|
||
telstr = telstr.substr(telstr.length - tel.length);
|
||
if (tel.length > 8)
|
||
telstr = tel.substr(0, tel.length - telstr.length) + telstr;
|
||
}
|
||
|
||
return telstr;
|
||
}
|
||
|
||
$.extend({
|
||
getUrlVars: function (url) {
|
||
var vars = [], hash;
|
||
var hashes = url.slice(url.indexOf('?') + 1).split('&');
|
||
for (var i = 0; i < hashes.length; i++) {
|
||
hash = hashes[i].split('=');
|
||
vars.push(hash[0]);
|
||
vars[hash[0]] = hash[1];
|
||
}
|
||
return vars;
|
||
},
|
||
getUrlVar: function (url, name) {
|
||
return $.getUrlVars(url)[name];
|
||
}
|
||
}); |