1172 lines
51 KiB
C#
1172 lines
51 KiB
C#
using Ninject;
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using System;
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using System.Collections.Generic;
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using System.Data;
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using System.IO;
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using System.Linq;
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using System.Web.Mvc;
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using WX.CRM.BLL.Base;
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using WX.CRM.Common;
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using WX.CRM.IBLL.Base;
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using WX.CRM.IBLL.Csvr;
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using WX.CRM.IBLL.Util;
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using WX.CRM.IBLL.Ww;
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using WX.CRM.IBLL.Wx;
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using WX.CRM.Model.Entity;
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using WX.CRM.Model.MAP;
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using WX.CRM.WebHelper;
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namespace WX.CRM.WEB.Controllers.WeiXin
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{
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public class MessageController : BaseController
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{
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private ValidationErrors errors = new ValidationErrors();
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[Inject]
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public IWX_MESSAGE wx_Message_BL { get; set; }
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[Inject]
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public IWX_WORKACCOUNT wx_WorkAccount_BL { get; set; }
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[Inject]
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public IWX_RCONTACT wx_Rcontact_BL { get; set; }
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[Inject]
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public IBAS_INNERUSERGROUP_Q bas_InnerUserGroup_BL { get; set; }
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[Inject]
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public IBAS_INNERGROUP_Q bas_InnerGroup_BL { get; set; }
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[Inject]
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public IWX_MESSAGECOMPLIANCE wx_MessageCompliance_BL { get; set; }
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[Inject]
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public IBAS_PARAMETER bas_Parameter_BL { get; set; }
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[Inject]
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public IWw_huser ww_huser_bl { get; set; }
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[Inject]
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public IBAS_PARAMETER_Q bas_Parameter_Q_BL { get; set; }
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[Inject]
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public IBAS_COMTYPE_Q bas_ComType_Q_BL { get; set; }
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[Inject]
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public IBAS_SUBCOMTYPE_Q bas_SubComType_Q_BL { get; set; }
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[Inject]
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public ICACHE_Q cache_BL { get; set; }
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[Inject]
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public IBAS_PARAMETER_Q _BAS_PARAMETER_Q { get; set; }
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[Inject]
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public ICSVR_CALLRECORD_Q _CSVR_CALLRECORD_Q { get; set; }
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[AuthorizeRedirect(Roles = InitRights.CONST_微信聊天合规管理)]
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public ActionResult Index()
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{
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ToolBar tool = new ToolBar();
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string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.微信聊天合规管理, userRightId);
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tool.AllowButton(toolbtn);
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tool.AddOtherButton("Other1", "标记违规信息", "icon-edit", "Update_Click", true);
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tool.AddOtherButton("Other2", "合规关键字", "icon-edit", "Keyword_Click", true);
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ViewBag.ToolBar = tool;
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Pager pager = new Pager() { page = 1, rows = 30 };
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string tableId = "tablist";
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Table tab = new Table(tableId);
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tab.AddHiddenHeadCol("msgsvrid", "");
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tab.AddHiddenHeadCol("inneruserid", "");
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tab.AddHiddenHeadCol("msgtype", "");
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tab.AddHiddenHeadCol("username", "");
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tab.AddHiddenHeadCol("msgurl", "");
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tab.AddHiddenHeadCol("msgcontent", "");
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tab.AddHeadCol("talker", "", "客户微信");
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tab.AddHeadCol("issend", "", "");
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tab.AddHeadCol("content", "50%", "消息内容");
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tab.AddHeadCol("createtime", "", "消息时间");
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tab.AddHeadCol("alias", "", "客服微信");
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tab.AddHeadCol("eid", "", "客服");
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tab.AddHeadCol("gname", "", "销售组");
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tab.AddHeadCol("", "", "查看");
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tab.AddHeadRow();
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ViewBag.gridTable = tab.GetHead() + Pagination.GetPage(pager, tableId, "20,30,50");
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ViewBag.inneruserid = UserId;
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ViewBag.userGroupId = userGroupId;
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ViewBag.saleDeptId = saleDeptId;
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ViewBag.roleCodes = DataCacheHelper.GetCache().Get_RoleCodes(userRoleId);
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var model = bas_Parameter_Q_BL.GetModel_Patameter(WX.CRM.Model.Enum.Parameter.WeiXin_IllegalKewords.ToString());
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ViewBag.keyword = model != null ? model.PARAVALUE.Trim(';') : "";
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ViewBag.monthList = getMonthList();
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return View();
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}
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[HttpPost]
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[AuthorizeRedirect(Roles = InitRights.CONST_微信聊天合规管理)]
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public JsonResult GetHtmlList(Pager pager, string month, string stime, string etime, string keyword, string customerUserName, string alias, string columns)
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{
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decimal saleDeptId = Request["saleDeptId"].GetDecimal(0);
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decimal groupId = Request["groupId"].GetDecimal(0);
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decimal userId = Request["userId"].GetDecimal(0);
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var tableName = "";
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if (string.IsNullOrWhiteSpace(month))
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{
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month = string.Format("{0:yyyyMM}", DateTime.Now);
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}
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tableName = "wx_message" + month;
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var workAccountList = wx_WorkAccount_BL.GetList().ToList();
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if (!string.IsNullOrWhiteSpace(alias))
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{
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var rcontact = wx_Rcontact_BL.Get(m => m.ALIAS == alias);
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if (rcontact != null)
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{
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customerUserName = rcontact.USERNAME;
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}
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}
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string unixStime = "";
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string unixEtime = "";
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if (!string.IsNullOrWhiteSpace(stime))
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{
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DateTime time1 = Convert.ToDateTime(stime);
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unixStime = time1.ToShortDateString();
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//unixStime = Utility.ConvertDateTimeToInt(time1).ToString();
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}
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if (!string.IsNullOrWhiteSpace(etime))
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{
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DateTime time2 = Convert.ToDateTime(etime).AddDays(1);
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//unixEtime = Utility.ConvertDateTimeToInt(time2).ToString();
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unixEtime = time2.ToShortDateString();
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}
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string userNames = "";
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if (userId > 0)
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{
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var userNameList = workAccountList.Where(m => m.INNERUSERID == userId);
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if (userNameList != null)
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{
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foreach (var item in userNameList)
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{
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userNames += item.USERNAME + ",";
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}
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userNames = userNames.Trim(',');
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}
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}
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else if (groupId > 0)
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{
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var groupUserList = bas_InnerUserGroup_BL.GetList().Where(m => m.GID == groupId).ToList();
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if (groupUserList != null)
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{
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var groupUserIdList = groupUserList.Select(m => m.INNERUSERID).ToList();
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var userNameList = workAccountList.Where(m => groupUserIdList.Contains(m.INNERUSERID.Value));
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if (userNameList != null)
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{
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foreach (var item in userNameList)
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{
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userNames += item.USERNAME + ",";
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}
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userNames = userNames.Trim(',');
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}
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}
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}
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else if (saleDeptId > 0)
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{
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var groupIdList = bas_InnerGroup_BL.GetList().Where(m => m.SALEDEPTID == saleDeptId).ToList().Select(mm => mm.GID).ToList(); ;
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if (groupIdList != null)
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{
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var groupUserList = bas_InnerUserGroup_BL.GetList().Where(m => groupIdList.Contains(m.GID.Value)).ToList();
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if (groupUserList != null)
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{
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var groupUserIdList = groupUserList.Select(m => m.INNERUSERID).ToList();
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var userNameList = workAccountList.Where(m => groupUserIdList.Contains(m.INNERUSERID.Value));
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if (userNameList != null)
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{
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foreach (var item in userNameList)
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{
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userNames += item.USERNAME + ",";
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}
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userNames = userNames.Trim(',');
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}
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}
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}
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}
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var list = new List<WX_Message_Extend>();
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if (!string.IsNullOrWhiteSpace(month) && !string.IsNullOrWhiteSpace(stime))
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{
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DateTime timer = Convert.ToDateTime(stime);
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if (month == string.Format("{0:yyyyMM}", timer))
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{
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list = wx_Message_BL.GetMessageList(ref pager, keyword, tableName, userNames, unixStime, unixEtime, customerUserName);
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}
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}
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string isShowMobileOfContent = cache_BL.GetValue_Parameter(Model.Enum.Parameter.Sys_IsShowMobileOfContent);
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Table table = new Table(columns, true);
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foreach (var model in list)
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{
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var workAccount = workAccountList.Where(m => m.USERNAME == model.username).OrderByDescending(m => m.CTIME).FirstOrDefault();
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table.AddHiddenCol(model.msgsvrid);
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table.AddHiddenCol(workAccount != null ? workAccount.INNERUSERID : 0);
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table.AddHiddenCol(model.msgtype);
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table.AddHiddenCol(model.username);
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table.AddHiddenCol(model.msgurl);
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table.AddHiddenCol(model.msgcontent);
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table.AddCol(model.talker);
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if (!string.IsNullOrEmpty(isShowMobileOfContent) && isShowMobileOfContent == "1")
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{
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table.AddCol(model.issend == 0 ? string.Format("<span style='color:#42b475'>{0}说：</span>", model.nickname) : string.Format("<span style='color:#006efe'>客服对{0}说：</span>", model.nickname));
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}
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else
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{
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table.AddCol(model.issend == 0 ? string.Format("<span style='color:#42b475'>{0}说：</span>", Utility.ReplaceMobile(model.nickname)) : string.Format("<span style='color:#006efe'>客服对{0}说：</span>", Utility.ReplaceMobile(model.nickname)));
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}
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table.AddCol(getMsgContent(model));
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table.AddCol(Utility.ConvertStringToDateTime(model.createtime.ToString()));
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table.AddCol(workAccount != null ? workAccount.ALIAS : "");
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table.AddCol(workAccount != null ? InnerUserHelper.Instance.GetEidAndTrueName(workAccount.INNERUSERID) : "");
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table.AddCol(workAccount != null ? InnerUserHelper.Instance.GetGroupName(InnerUserHelper.Instance.GetGroupId(workAccount.INNERUSERID)) : "");
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table.AddCol(string.Format("<a href = \"javascript:void(0);\" onclick = \"ShowMesageDetial('{0}','{1}')\" > 查看消息 </a>", model.talker, model.username));
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table.AddRow();
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}
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var json = new
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{
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totalPages = pager.totalPages,
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totalRows = pager.totalRows,
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rowsList = table.GetRows()
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};
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return Json(json, JsonRequestBehavior.AllowGet);
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}
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[HttpPost]
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[AuthorizeToolBar(InitRights.CONST_微信聊天合规管理, InitToolBar.CONST_Other1)]
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public JsonResult UpdateIsillegal(string msgsvrid, string username, string msgcontent, string month, decimal? msgtype, string talker, string msgurl, DateTime createtime)
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{
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var tableName = "";
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if (!string.IsNullOrWhiteSpace(month))
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{
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tableName = "wx_message" + month;
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}
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try
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{
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decimal? innerUserId = 0;
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var workAccount = wx_WorkAccount_BL.Get(m => m.USERNAME == username);
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if (workAccount != null)
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{
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innerUserId = workAccount.INNERUSERID;
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}
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WX_MESSAGECOMPLIANCE compliance = new WX_MESSAGECOMPLIANCE
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{
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PKID = new SEQUENCES_BL().Seq_base_get(),
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JOBUSERNAME = username,
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USERNAME = talker,
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INNERUSERID = innerUserId,
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MESSAGE = msgcontent,
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MSGTYPE = msgtype,
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CTIME = DateTime.Now,
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OPERATORID = UserId,
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MSGSOURCE = 1,
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MSGSVRID = msgsvrid,
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MSGURL = msgurl,
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TYPE = 1,
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ORIGINALTIME = createtime
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};
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wx_Message_BL.UpdateMessageIsIllegal(tableName, username, msgsvrid);
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wx_MessageCompliance_BL.Add(compliance);
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string rootPath = AppDomain.CurrentDomain.BaseDirectory + "Message"; //html文件生成的根目录
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var dir = string.Format("{0}\\{1}", rootPath, username);
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var path = string.Format("{0}_{1}.json", talker, month.Substring(0, 4) + month.Substring(4, 2).Replace("0", ""));
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var str = Path.Combine(dir, path);
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if (System.IO.File.Exists(Path.Combine(dir, path)))
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{
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string result = string.Format("[{0}]", FileUnit.Read(Path.Combine(dir, path)));
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List<WX_MessageJson> messageJson = Utility.JSONToObject<List<WX_MessageJson>>(result);
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if (messageJson != null && messageJson.Any(m => m.msgSvrId == msgsvrid))
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{
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Dictionary<string, WX_MessageJson> dic = messageJson.GroupBy(m => m.msgSvrId).ToDictionary(key => key.First().msgSvrId, value => value.First());
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//Dictionary<string, WX_MessageJson> dic = new Dictionary<string, WX_MessageJson>();
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//foreach(var m in messageJson)
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//{
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// dic.Add(m.msgSvrId, m);
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//}
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dic[msgsvrid].isillegal = 1;
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FileUnit.Write(Path.Combine(dir, path), Utility.ConvertToJSON(dic.Values.ToList()).TrimStart('[').TrimEnd(']'));
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}
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}
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return JsonHandler.ManageMessage("", true);
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}
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catch (Exception ex)
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{
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LogHelper.Error(ex);
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return JsonHandler.ManageMessage(ex.Message, false);
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}
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}
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[HttpGet]
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[AuthorizeToolBar(InitRights.CONST_微信聊天合规管理, InitToolBar.CONST_Other1)]
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public ActionResult MessageCompliance()
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{
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var model = new WX_MESSAGECOMPLIANCE();
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var list = bas_ComType_Q_BL.GetList().Where(m => m.map_TYPECODE.Contains("MessageCompliance")).OrderBy(m => m.map_TYPECODE).ToList();
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var bigTypeList = new List<SelectListItem>();
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if (list != null)
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{
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foreach (var m in list)
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{
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bigTypeList.Add(new SelectListItem { Text = m.map_TYPENAME, Value = m.map_TYPECODE });
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}
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}
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ViewBag.BigTypeList = bigTypeList;
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return View(model);
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}
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[HttpPost]
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[AuthorizeToolBar(InitRights.CONST_微信聊天合规管理, InitToolBar.CONST_Other1)]
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public ActionResult MessageCompliance(WX_MESSAGECOMPLIANCE model, string msgsvrid, string username, string msgcontent, string month, decimal? msgtype, string talker, string msgurl, string bigType, string subType, DateTime createtime)
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{
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if (string.IsNullOrWhiteSpace(bigType))
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{
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errors.Add("请选择大类!");
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return JsonHandler.UpdateMessage(errors, false);
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}
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if (string.IsNullOrWhiteSpace(subType))
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{
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errors.Add("请选择小类!");
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return JsonHandler.UpdateMessage(errors, false);
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}
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if (string.IsNullOrWhiteSpace(model.REMARK))
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{
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errors.Add("请输入备注信息!");
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return JsonHandler.UpdateMessage(errors, false);
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}
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var tableName = "";
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if (!string.IsNullOrWhiteSpace(month))
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{
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tableName = "wx_message" + month;
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}
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try
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{
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decimal? innerUserId = 0;
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var workAccount = wx_WorkAccount_BL.Get(m => m.USERNAME == username);
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if (workAccount != null)
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{
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innerUserId = workAccount.INNERUSERID;
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}
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WX_MESSAGECOMPLIANCE compliance = new WX_MESSAGECOMPLIANCE
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{
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PKID = new SEQUENCES_BL().Seq_base_get(),
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JOBUSERNAME = username,
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USERNAME = talker,
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INNERUSERID = innerUserId,
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MESSAGE = msgcontent,
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MSGTYPE = msgtype,
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CTIME = DateTime.Now,
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OPERATORID = UserId,
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MSGSOURCE = 1,
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MSGSVRID = msgsvrid,
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MSGURL = msgurl,
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BIGTYPE = bigType,
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SUBTYPE = subType,
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REMARK = model.REMARK,
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TYPE = 1,
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ORIGINALTIME = createtime,
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RESULT = model.RESULT
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};
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var res = wx_MessageCompliance_BL.Get(m => m.MSGSVRID == msgsvrid);
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if (res == null)
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{
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//进行合规扣款判断
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/* 一类违规：首次罚款500元，二次再犯直接给予辞退，或移交司法机关；如该单已成交，同时要扣除此单业绩
|
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二类违规：首次罚款300元，二次再犯罚款500元；第三次给予辞退；如该单已成交，同时要扣除此单业绩
|
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三类违规：首次罚款200元,二次（或二次以上）再犯罚款300元；如该单已成交，扣除此单业绩(超额订单直接退回用户)。
|
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四类违规：给予200元现金处罚；
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*/
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if (compliance.BIGTYPE == "MessageComplianceA")
|
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{
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var complianceBlist = wx_MessageCompliance_BL.GetList(m => m.BIGTYPE == "MessageComplianceA" && m.INNERUSERID == innerUserId).ToList();
|
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if (complianceBlist == null)
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{
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compliance.PENALTY = 500;
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}
|
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else
|
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{
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if (complianceBlist.Count == 0)
|
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{
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compliance.PENALTY = 500;
|
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}
|
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else
|
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{
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compliance.PENALTY = 0;
|
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}
|
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}
|
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}
|
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else if (compliance.BIGTYPE == "MessageComplianceB")
|
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{
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var complianceBlist = wx_MessageCompliance_BL.GetList(m => m.BIGTYPE == "MessageComplianceB" && m.INNERUSERID == innerUserId).ToList();
|
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if (complianceBlist != null)
|
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{
|
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if (complianceBlist.Count >= 2)
|
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{
|
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compliance.PENALTY = 0;
|
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}
|
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else if (complianceBlist.Count == 1)
|
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{
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compliance.PENALTY = 500;
|
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}
|
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else if (complianceBlist.Count == 0)
|
||
{
|
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compliance.PENALTY = 300;
|
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}
|
||
}
|
||
else
|
||
{
|
||
compliance.PENALTY = 300;
|
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}
|
||
|
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}
|
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else if (compliance.BIGTYPE == "MessageComplianceC")
|
||
{
|
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var complianceBlist = wx_MessageCompliance_BL.GetList(m => m.BIGTYPE == "MessageComplianceC" && m.INNERUSERID == innerUserId).ToList();
|
||
if (complianceBlist == null)
|
||
{
|
||
compliance.PENALTY = 200;
|
||
}
|
||
else
|
||
{
|
||
if (complianceBlist.Count == 0)
|
||
{
|
||
compliance.PENALTY = 200;
|
||
}
|
||
else
|
||
{
|
||
compliance.PENALTY = 300;
|
||
}
|
||
}
|
||
|
||
}
|
||
else if (compliance.BIGTYPE == "MessageComplianceD")
|
||
{
|
||
compliance.PENALTY = 200;
|
||
}
|
||
else
|
||
{
|
||
compliance.PENALTY = 0;
|
||
}
|
||
wx_MessageCompliance_BL.Add(compliance);
|
||
}
|
||
|
||
wx_Message_BL.UpdateMessageIsIllegal(tableName, username, msgsvrid);
|
||
|
||
|
||
string rootPath = AppDomain.CurrentDomain.BaseDirectory + "Message"; //html文件生成的根目录
|
||
|
||
|
||
var dir = string.Format("{0}\\{1}", rootPath, username);
|
||
var path = string.Format("{0}_{1}.json", talker, month.Substring(0, 4) + month.Substring(4, 2).Replace("0", ""));
|
||
var str = Path.Combine(dir, path);
|
||
if (System.IO.File.Exists(Path.Combine(dir, path)))
|
||
{
|
||
string result = string.Format("[{0}]", FileUnit.Read(Path.Combine(dir, path)));
|
||
List<WX_MessageJson> messageJson = Utility.JSONToObject<List<WX_MessageJson>>(result);
|
||
if (messageJson != null && messageJson.Any(m => m.msgSvrId == msgsvrid))
|
||
{
|
||
|
||
Dictionary<string, WX_MessageJson> dic = messageJson.GroupBy(m => m.msgSvrId).ToDictionary(key => key.First().msgSvrId, value => value.First());
|
||
//Dictionary<string, WX_MessageJson> dic = new Dictionary<string, WX_MessageJson>();
|
||
//foreach(var m in messageJson)
|
||
//{
|
||
// dic.Add(m.msgSvrId, m);
|
||
//}
|
||
dic[msgsvrid].isillegal = 1;
|
||
FileUnit.Write(Path.Combine(dir, path), Utility.ConvertToJSON(dic.Values.ToList()).TrimStart('[').TrimEnd(']'));
|
||
}
|
||
}
|
||
|
||
return JsonHandler.ManageMessage("操作成功", true);
|
||
}
|
||
catch (Exception ex)
|
||
{
|
||
LogHelper.Error(ex);
|
||
return JsonHandler.ManageMessage(ex.Message, false);
|
||
}
|
||
|
||
|
||
}
|
||
|
||
public JsonResult GetSubTypeList(string bigType)
|
||
{
|
||
Pager pg = new Pager();
|
||
pg.page = 1;
|
||
pg.rows = int.MaxValue;
|
||
pg.order = "desc";
|
||
pg.sort = "paraKey";
|
||
var list = bas_SubComType_Q_BL.GetList_Subcomtype(ref pg, null, null, bigType, null, null);
|
||
var subTypeList = new List<SelectListItem>();
|
||
if (list != null)
|
||
{
|
||
foreach (var item in list)
|
||
{
|
||
subTypeList.Add(new SelectListItem { Text = item.Subtypename.map_SUBTYPENAME, Value = item.Subtypename.map_SUBTYPECODE });
|
||
}
|
||
}
|
||
return Json(subTypeList, JsonRequestBehavior.AllowGet);
|
||
}
|
||
|
||
[HttpGet]
|
||
[AuthorizeToolBar(InitRights.CONST_微信聊天合规管理, InitToolBar.CONST_Other2)]
|
||
public ActionResult Keyword()
|
||
{
|
||
var model = bas_Parameter_Q_BL.GetModel_Patameter(WX.CRM.Model.Enum.Parameter.WeiXin_IllegalKewords.ToString());
|
||
if (model == null)
|
||
{
|
||
model = new BAS_PARAMETER();
|
||
}
|
||
return View(model);
|
||
}
|
||
|
||
[HttpPost]
|
||
[AuthorizeToolBar(InitRights.CONST_微信聊天合规管理, InitToolBar.CONST_Other2)]
|
||
public JsonResult Keyword(BAS_PARAMETER model)
|
||
{
|
||
if (!string.IsNullOrEmpty(model.PARAKEY))
|
||
{
|
||
string keywords = model.PARAVALUE;
|
||
|
||
keywords = keywords.Replace("；", ";").Replace("\n\r", "").Replace("\r", "").Replace("\n", "");
|
||
List<string> keylist2 = keywords.Split(';').ToList();
|
||
List<string> keylist = new List<string>();
|
||
|
||
foreach (var item in keylist2)
|
||
{
|
||
if (!string.IsNullOrEmpty(item))
|
||
keylist.Add(item);
|
||
}
|
||
string newkeyword = string.Join(";", keylist.ToArray());
|
||
model.PARAVALUE = keywords;
|
||
|
||
bas_Parameter_BL.Update_ParameterValueByKey(model.PARAKEY, model.PARAVALUE);
|
||
ww_huser_bl.SetKeyWords(keywords, ref errors);
|
||
return JsonHandler.UpdateMessage(errors, true);
|
||
}
|
||
else
|
||
{
|
||
errors.Add("不存在合规关键字记录，不能修改！");
|
||
return JsonHandler.UpdateMessage(errors, false);
|
||
}
|
||
}
|
||
|
||
|
||
#region 微信聊天违规信息
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_微信聊天违规信息)]
|
||
public ActionResult ComplianceIndex()
|
||
{
|
||
ToolBar tool = new ToolBar();
|
||
string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.微信聊天违规信息, userRightId);
|
||
tool.AllowButton(toolbtn);
|
||
Pager pager = new Pager() { page = 1, rows = 20 };
|
||
string tableId = "tablist";
|
||
Table tab = new Table(tableId);
|
||
tab.AddHiddenHeadCol("PKID", "");
|
||
tab.AddHeadColRowSpan("RESID", 2, "来源");//合并行
|
||
tab.AddHeadCol("WXNAME", 4, "客服信息");
|
||
tab.AddHeadCol("CONTENT", 2, "违规信息");
|
||
tab.AddHeadCol("HGMSG", 6, "合规信息");
|
||
tab.AddHeadRow();
|
||
|
||
tab.AddHeadCol("JOBUSERNAME", "", "微信号/用户名");
|
||
tab.AddHeadCol("Alias", "", "企微/名称");
|
||
//tab.AddHeadCol("RESID", "", "客户ID");
|
||
tab.AddHeadCol("Eid", "", "客服");
|
||
tab.AddHeadCol("Gname", "", "销售组");
|
||
tab.AddHeadCol("USERNAME", "", "客户");
|
||
tab.AddHeadCol("MESSAGE", "25%", "消息");
|
||
tab.AddHeadCol("CTIME", "", "添加时间");
|
||
tab.AddHeadCol("OPERATORID", "", "操作人");
|
||
tab.AddHeadCol("SUBTYPE", "", "类别");
|
||
tab.AddHeadCol("REMARK", "", "违规细则");
|
||
tab.AddHeadCol("PENALTY", "", "违规金额");
|
||
tab.AddHeadCol("RESULT", "", "处理结果");
|
||
tab.AddHeadRow();
|
||
ViewBag.gridTable = tab.GetHead() + Pagination.GetPage(pager, tableId, "20,30,50");
|
||
ViewBag.inneruserid = UserId;
|
||
ViewBag.userGroupId = userGroupId;
|
||
ViewBag.saleDeptId = saleDeptId;
|
||
ViewBag.ToolBar = tool;
|
||
ViewBag.roleCodes = DataCacheHelper.GetCache().Get_RoleCodes(userRoleId);
|
||
var model = new WX_MESSAGECOMPLIANCE();
|
||
var list = bas_ComType_Q_BL.GetList().Where(m => m.map_TYPECODE.Contains("MessageCompliance")).OrderBy(m => m.map_TYPECODE).ToList();
|
||
var bigTypeList = new List<SelectListItem>();
|
||
if (list != null)
|
||
{
|
||
foreach (var m in list)
|
||
{
|
||
bigTypeList.Add(new SelectListItem { Text = m.map_TYPENAME, Value = m.map_TYPECODE });
|
||
}
|
||
}
|
||
ViewBag.BigTypeList = bigTypeList;
|
||
return View();
|
||
}
|
||
|
||
[HttpPost]
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_微信聊天违规信息)]
|
||
public JsonResult GetComplianceIndexHtmlList(Pager pager, string jobUserName, string stime, string etime, string nickName, string conRemark, string bigType, string subType, string columns)
|
||
{
|
||
decimal groupId = Request["groupId"].GetDecimal(0);
|
||
decimal userId = Request["userId"].GetDecimal(0);
|
||
|
||
|
||
|
||
string[] userArrs = null;
|
||
if (!string.IsNullOrWhiteSpace(nickName) || !string.IsNullOrWhiteSpace(conRemark))
|
||
{
|
||
Pager pager2 = new Pager();
|
||
pager2.rows = 1000;
|
||
pager2.page = 1;
|
||
var rcontackList = wx_Rcontact_BL.GetList(ref pager2, null, null, null, nickName, conRemark, null, null);
|
||
if (rcontackList != null && rcontackList.Count > 0)
|
||
{
|
||
userArrs = rcontackList.Select(m => m.USERNAME).ToArray();
|
||
}
|
||
|
||
}
|
||
|
||
var list = wx_MessageCompliance_BL.GetList(ref pager, groupId, userId, userArrs, jobUserName, bigType, subType, stime, etime);
|
||
|
||
|
||
Table table = new Table(columns, true);
|
||
foreach (var model in list)
|
||
{
|
||
WX_Message_Extend message = new WX_Message_Extend()
|
||
{
|
||
msgtype = (int?)model.wx_MessageCompliance.MSGTYPE,
|
||
msgsvrid = model.wx_MessageCompliance.MSGSVRID,
|
||
msgurl = model.wx_MessageCompliance.MSGURL,
|
||
msgcontent = model.wx_MessageCompliance.MESSAGE
|
||
};
|
||
table.AddHiddenCol(model.wx_MessageCompliance.PKID);
|
||
if (model.wx_MessageCompliance.TYPE == 1)
|
||
{
|
||
table.AddCol("<font color='#5FB878'>微信</font>");
|
||
}
|
||
else if (model.wx_MessageCompliance.TYPE == 2)
|
||
{
|
||
var linkUrl = string.Format("<a href=\"javascript:parent.ChildAddTab('{0}', '{1}', '')\">{2}</a>"
|
||
, "客户详细"
|
||
, "/Csvr/CustomerInfo/CustomerDetail?resid=" + model.wx_MessageCompliance.RESID
|
||
, model.wx_MessageCompliance.RESID);
|
||
table.AddCol(linkUrl);
|
||
}
|
||
else if (model.wx_MessageCompliance.TYPE == 3)
|
||
{
|
||
table.AddCol(string.Format("企微：<br/><font>{0}</font>", model.wx_MessageCompliance.CORPNAME));
|
||
}
|
||
if (!string.IsNullOrEmpty(model.wx_MessageCompliance.JOBUSERNAME))
|
||
{
|
||
table.AddCol(string.Format("{0}<br/>{1}", model.Alias, model.wx_MessageCompliance.JOBUSERNAME));
|
||
}
|
||
else
|
||
{
|
||
table.AddCol("");
|
||
}
|
||
if (!string.IsNullOrEmpty(model.wx_MessageCompliance.HHUSERID))
|
||
{
|
||
table.AddCol(string.Format("{0}/{1}", model.wx_MessageCompliance.HHUSERID, model.wx_MessageCompliance.HHUSERNAME));
|
||
}
|
||
else
|
||
{
|
||
table.AddCol("");
|
||
}
|
||
table.AddCol(InnerUserHelper.Instance.EidAndName(model.wx_MessageCompliance.INNERUSERID));
|
||
table.AddCol(InnerUserHelper.Instance.GetGroupName(InnerUserHelper.Instance.GetGroupId(model.wx_MessageCompliance.INNERUSERID)));
|
||
if (model.wx_MessageCompliance.TYPE == 3)
|
||
{
|
||
table.AddCol(model.wx_MessageCompliance.EXTNAME);
|
||
}
|
||
else
|
||
{
|
||
table.AddCol(model.wx_MessageCompliance.USERNAME);
|
||
}
|
||
|
||
if (model.wx_MessageCompliance.TYPE == 2)
|
||
{
|
||
string cti;
|
||
|
||
string playurl = _getCallRecordUrl(model.wx_MessageCompliance.SERVERID, model.wx_MessageCompliance.FILENAME, out cti);
|
||
|
||
var playcrl = string.Format("<input id=\"BtnPlayer\" type=\"button\" value=\" 播 放 \" onclick=\"PalyRecord('{0}','DivPlayer{1}','{2}')\" />",
|
||
playurl, model.wx_MessageCompliance.RECORDID, cti == null ? "" : cti);
|
||
playcrl += string.Format("<div id=\"DivPlayer{0}\"></div><input type=\"hidden\" id=\"hidRecordUrl\" value=\"{1}\" />", model.wx_MessageCompliance.RECORDID, playurl);
|
||
table.AddCol(playcrl);
|
||
}
|
||
else
|
||
{
|
||
table.AddCol(getMsgContent(message));
|
||
}
|
||
|
||
table.AddCol(model.wx_MessageCompliance.CTIME);
|
||
table.AddCol(InnerUserHelper.Instance.EidAndName(model.wx_MessageCompliance.OPERATORID));
|
||
table.AddCol(getSubType(model));
|
||
table.AddCol(model.wx_MessageCompliance.REMARK);
|
||
table.AddCol(model.wx_MessageCompliance.PENALTY);
|
||
table.AddCol(model.wx_MessageCompliance.RESULT);
|
||
table.AddRow();
|
||
}
|
||
var json = new
|
||
{
|
||
totalPages = pager.totalPages,
|
||
totalRows = pager.totalRows,
|
||
rowsList = table.GetRows()
|
||
|
||
};
|
||
return Json(json, JsonRequestBehavior.AllowGet);
|
||
}
|
||
|
||
[AuthorizeToolBar(InitRights.CONST_微信聊天违规信息, InitToolBar.CONST_Delete)]
|
||
public JsonResult Delete(decimal? id)
|
||
{
|
||
if (!id.HasValue)
|
||
{
|
||
return JsonHandler.ManageMessage("id不能为空", false);
|
||
}
|
||
var model = wx_MessageCompliance_BL.Get(m => m.PKID == id);
|
||
if (model == null)
|
||
{
|
||
return JsonHandler.ManageMessage("删除的记录不存在", false);
|
||
}
|
||
bool result = false;
|
||
//删除微信聊天记录
|
||
if (model.TYPE == 1)
|
||
{
|
||
try
|
||
{
|
||
|
||
string month = string.Format("{0:yyyyMM}", model.ORIGINALTIME);
|
||
var tableName = "wx_message" + month;
|
||
var msgsvrid = model.MSGSVRID;
|
||
wx_MessageCompliance_BL.DeleteMessageIsIllegal(tableName, model.JOBUSERNAME, msgsvrid);
|
||
|
||
string rootPath = AppDomain.CurrentDomain.BaseDirectory + "Message"; //html文件生成的根目录
|
||
|
||
|
||
var dir = string.Format("{0}\\{1}", rootPath, model.JOBUSERNAME);
|
||
var path = string.Format("{0}_{1}.json", model.USERNAME, month.Substring(0, 4) + month.Substring(4, 2).Replace("0", ""));
|
||
var str = Path.Combine(dir, path);
|
||
if (System.IO.File.Exists(Path.Combine(dir, path)))
|
||
{
|
||
string res = string.Format("[{0}]", FileUnit.Read(Path.Combine(dir, path)));
|
||
List<WX_MessageJson> messageJson = Utility.JSONToObject<List<WX_MessageJson>>(res);
|
||
if (messageJson != null && messageJson.Any(m => m.msgSvrId == msgsvrid))
|
||
{
|
||
|
||
Dictionary<string, WX_MessageJson> dic = messageJson.GroupBy(m => m.msgSvrId).ToDictionary(key => key.First().msgSvrId, value => value.First());
|
||
//Dictionary<string, WX_MessageJson> dic = new Dictionary<string, WX_MessageJson>();
|
||
//foreach(var m in messageJson)
|
||
//{
|
||
// dic.Add(m.msgSvrId, m);
|
||
//}
|
||
dic[msgsvrid].isillegal = 0;
|
||
FileUnit.Write(Path.Combine(dir, path), Utility.ConvertToJSON(dic.Values.ToList()).TrimStart('[').TrimEnd(']'));
|
||
}
|
||
}
|
||
result = wx_MessageCompliance_BL.DeleteMessage(ref errors, id.Value);
|
||
return JsonHandler.DeleteMessage(errors, result);
|
||
|
||
}
|
||
catch (Exception ex)
|
||
{
|
||
LogHelper.Error(ex);
|
||
errors.Add(ex.ToString());
|
||
return JsonHandler.DeleteMessage(errors, false);
|
||
}
|
||
}
|
||
else //删除录音记录
|
||
{
|
||
result = wx_MessageCompliance_BL.DeleteMessage(ref errors, id.Value);
|
||
return JsonHandler.DeleteMessage(errors, result);
|
||
}
|
||
|
||
}
|
||
#endregion
|
||
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_合规信息统计)]
|
||
public ActionResult CountCompliance(DateTime? stime, DateTime? etime)
|
||
{
|
||
ToolBar tool = new ToolBar();
|
||
string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.合规信息统计, userRightId);
|
||
tool.AllowButton(toolbtn);
|
||
ViewBag.ToolBar = tool;
|
||
if (!stime.HasValue)
|
||
stime = DateTime.Now;
|
||
if (!etime.HasValue)
|
||
etime = DateTime.Now;
|
||
var list = bas_ComType_Q_BL.GetList().Where(m => m.map_TYPECODE.Contains("MessageCompliance")).OrderBy(m => m.map_TYPECODE).ToList();
|
||
|
||
//string tableId = "tablist";
|
||
//Table tab = new Table(tableId);
|
||
//tab.AddHeadCol("Eid", "", "客服");
|
||
//tab.AddHeadCol("Gname", "", "销售组");
|
||
//if(list != null)
|
||
//{
|
||
// foreach(var bigType in list)
|
||
// {
|
||
// tab.AddHeadCol(bigType.map_TYPECODE, "", bigType.map_TYPENAME);
|
||
// }
|
||
//}
|
||
//ViewBag.gridTable = tab.GetHead();
|
||
if (list == null)
|
||
{
|
||
list = new List<BAS_COMTYPE>();
|
||
}
|
||
ViewBag.BigTypeList = list;
|
||
ViewBag.stime = stime;
|
||
ViewBag.etime = etime;
|
||
return View();
|
||
}
|
||
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_合规信息统计)]
|
||
public JsonResult GetCountComplianceHtml(string stime, string etime)
|
||
{
|
||
DataSet ds = wx_MessageCompliance_BL.CountMessageCompliance(stime, etime);
|
||
List<CountComplianceByUser> countComplianceByUserList = null;
|
||
List<CountComplianceBySubType> countComplianceBySubTypeList = null;
|
||
if (ds != null && ds.Tables[0].Rows.Count > 0)
|
||
{
|
||
countComplianceByUserList = ds.Tables[0].ToList<CountComplianceByUser>();
|
||
}
|
||
if (ds != null && ds.Tables[1].Rows.Count > 0)
|
||
{
|
||
countComplianceBySubTypeList = ds.Tables[1].ToList<CountComplianceBySubType>();
|
||
}
|
||
var bigTypelist = bas_ComType_Q_BL.GetList().Where(m => m.map_TYPECODE.Contains("MessageCompliance")).OrderBy(m => m.map_TYPECODE).ToList();
|
||
List<BAS_SUBCOMTYPE> subTypeList = new List<BAS_SUBCOMTYPE>();
|
||
if (bigTypelist != null)
|
||
{
|
||
List<BAS_SUBCOMTYPE> subList = null;
|
||
foreach (var item in bigTypelist)
|
||
{
|
||
subList = cache_BL.GetList_SubComType(item.map_TYPECODE);
|
||
if (subList != null)
|
||
{
|
||
subTypeList.AddRange(subList);
|
||
}
|
||
}
|
||
}
|
||
|
||
Table tab = new Table("tablist");
|
||
if (countComplianceByUserList != null)
|
||
{
|
||
List<decimal> innerUserIdList = countComplianceByUserList.GroupBy(m => m.InnerUserId).Select(g => g.Key).ToList();
|
||
if (innerUserIdList != null)
|
||
{
|
||
foreach (var userId in innerUserIdList)
|
||
{
|
||
tab.AddCol(InnerUserHelper.Instance.GetEidAndTrueName(userId));
|
||
tab.AddCol(InnerUserHelper.Instance.GetGroupName(InnerUserHelper.Instance.GetGroupId(userId)));
|
||
if (bigTypelist != null)
|
||
{
|
||
foreach (var item in bigTypelist)
|
||
{
|
||
var model = countComplianceByUserList.Where(m => m.InnerUserId == userId && m.BigType == item.map_TYPECODE).SingleOrDefault();
|
||
tab.AddCol(model != null ? model.CountNum : 0);
|
||
}
|
||
}
|
||
tab.AddRow();
|
||
}
|
||
}
|
||
|
||
}
|
||
|
||
|
||
string tableId = "tablist2";
|
||
Table tab2 = new Table(tableId);
|
||
tab2.AddHeadCol("SubType", "", "合规分类");
|
||
tab2.AddHeadCol("CountNum", "", "数量");
|
||
tab2.AddHeadCol("NumRate", "", "占比(%)");
|
||
tab2.AddHeadRow();
|
||
|
||
if (countComplianceBySubTypeList != null)
|
||
{
|
||
foreach (var item in countComplianceBySubTypeList)
|
||
{
|
||
var subType = subTypeList.Where(m => m.map_SUBTYPECODE == item.SubType).SingleOrDefault();
|
||
tab2.AddCol(subType != null ? subType.map_SUBTYPENAME : "");
|
||
string url = string.Format("<a href=\"javascript:window.parent.ChildAddTab('微信聊天违规信息', '/WeiXin/Message/ComplianceIndex?subType={0}&stime={1}&etime={2}', '');\">{3}</a>", item.SubType, stime, etime, item.CountNum);
|
||
tab2.AddCol(url);
|
||
tab2.AddCol(item.NumRate);
|
||
tab2.AddRow();
|
||
}
|
||
}
|
||
|
||
//ViewBag.gridTable = tab.GetTable();
|
||
var json = new
|
||
{
|
||
data = tab.GetRows(),
|
||
rowList = tab2.GetTable()
|
||
};
|
||
return Json(json, JsonRequestBehavior.AllowGet);
|
||
}
|
||
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_合规信息统计)]
|
||
public ActionResult CountComplianceList()
|
||
{
|
||
//ToolBar
|
||
ToolBar tool = new ToolBar();
|
||
string[] toolbtn = new ToolButtonView().ToolButtonRight(InitRights.合规信息统计, userRightId);
|
||
tool.AllowButton(toolbtn);
|
||
ViewBag.ToolBar = tool;
|
||
|
||
//table
|
||
string tableId = "tablist";
|
||
Table tab = new Table(tableId);
|
||
|
||
tab.AddHeadCol("Eid", "", "客服");
|
||
tab.AddHeadCol("GName", "", "销售组");
|
||
tab.AddHeadCol("SubTypeName", "", "类别");
|
||
tab.AddHeadCol("ARRIVALPAY", "", "数量");
|
||
|
||
tab.AddHeadRow();
|
||
ViewBag.gridTable = tab.GetHead();
|
||
return View();
|
||
}
|
||
|
||
[HttpPost]
|
||
[AuthorizeRedirect(Roles = InitRights.CONST_合规信息统计)]
|
||
public JsonResult GetCountComplianceHtmlList(string columns)
|
||
{
|
||
var typeCode = Request["typeCode"];
|
||
var stime = Request["stime"];
|
||
var etime = Request["etime"];
|
||
DataSet ds = wx_MessageCompliance_BL.CountMessageComplianceList(typeCode, stime, etime);
|
||
|
||
|
||
var subList = cache_BL.GetList_SubComType(typeCode);
|
||
|
||
|
||
Table table = new Table(columns, true);
|
||
if (ds != null && ds.Tables[0].Rows.Count > 0)
|
||
{
|
||
DataTable dt = ds.Tables[0];
|
||
foreach (DataRow dr in dt.Rows)
|
||
{
|
||
table.AddCol(InnerUserHelper.Instance.GetEidAndTrueName(Convert.ToDecimal(dr["inneruserid"])));
|
||
table.AddCol(InnerUserHelper.Instance.GetGroupName(InnerUserHelper.Instance.GetGroupId(Convert.ToDecimal(dr["inneruserid"]))));
|
||
if (subList != null)
|
||
{
|
||
var subType = subList.Where(m => m.map_SUBTYPECODE == dr["subtype"].ToString()).SingleOrDefault();
|
||
table.AddCol(subType != null ? subType.SUBTYPENAME : "");
|
||
}
|
||
else
|
||
{
|
||
table.AddCol("");
|
||
}
|
||
table.AddCol(dr["countnum"]);
|
||
table.AddRow();
|
||
}
|
||
}
|
||
var json = new
|
||
{
|
||
rowsList = table.GetRows()
|
||
};
|
||
return Json(json, JsonRequestBehavior.AllowGet);
|
||
}
|
||
|
||
private string getSubType(WX_MESSAGECOMPLIANCE_Extend model)
|
||
{
|
||
if (model.wx_MessageCompliance.BIGTYPE == Model.Enum.ComType.MessageComplianceA.ToString())
|
||
{
|
||
var subList = cache_BL.GetList_SubComType(Model.Enum.ComType.MessageComplianceA);
|
||
if (subList != null)
|
||
{
|
||
var subType = subList.Where(m => m.map_SUBTYPECODE == model.wx_MessageCompliance.SUBTYPE).FirstOrDefault();
|
||
if (subType != null)
|
||
{
|
||
return subType.map_SUBTYPENAME;
|
||
}
|
||
}
|
||
}
|
||
else if (model.wx_MessageCompliance.BIGTYPE == Model.Enum.ComType.MessageComplianceB.ToString())
|
||
{
|
||
var subList = cache_BL.GetList_SubComType(Model.Enum.ComType.MessageComplianceB);
|
||
if (subList != null)
|
||
{
|
||
var subType = subList.Where(m => m.map_SUBTYPECODE == model.wx_MessageCompliance.SUBTYPE).FirstOrDefault();
|
||
if (subType != null)
|
||
{
|
||
return subType.map_SUBTYPENAME;
|
||
}
|
||
}
|
||
}
|
||
else if (model.wx_MessageCompliance.BIGTYPE == Model.Enum.ComType.MessageComplianceC.ToString())
|
||
{
|
||
var subList = cache_BL.GetList_SubComType(Model.Enum.ComType.MessageComplianceC);
|
||
if (subList != null)
|
||
{
|
||
var subType = subList.Where(m => m.map_SUBTYPECODE == model.wx_MessageCompliance.SUBTYPE).FirstOrDefault();
|
||
if (subType != null)
|
||
{
|
||
return subType.map_SUBTYPENAME;
|
||
}
|
||
}
|
||
}
|
||
else if (model.wx_MessageCompliance.BIGTYPE == Model.Enum.ComType.MessageComplianceD.ToString())
|
||
{
|
||
var subList = cache_BL.GetList_SubComType(Model.Enum.ComType.MessageComplianceD);
|
||
if (subList != null)
|
||
{
|
||
var subType = subList.Where(m => m.map_SUBTYPECODE == model.wx_MessageCompliance.SUBTYPE).FirstOrDefault();
|
||
if (subType != null)
|
||
{
|
||
return subType.map_SUBTYPENAME;
|
||
}
|
||
}
|
||
}
|
||
return "";
|
||
}
|
||
|
||
|
||
private string getMsgContent(WX_Message_Extend model)
|
||
{
|
||
if (model.msgtype == 3)
|
||
{
|
||
return string.Format("[图片]：<img style='max-width:300px' id='file_{0}' src=''><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype);
|
||
}
|
||
else if (model.msgtype == 47)
|
||
{
|
||
if (!string.IsNullOrWhiteSpace(model.msgurl))
|
||
{
|
||
return string.Format("<img style='max-width:100px' id='file_{0}' src='{2}'><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype, model.msgurl);
|
||
}
|
||
else
|
||
{
|
||
return string.Format("<img style='max-width:100px' id='file_{0}' src=''><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype);
|
||
}
|
||
}
|
||
else if (model.msgtype == 34)
|
||
{
|
||
return string.Format("<a id='file_{0}' >[语音]<a><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype);
|
||
|
||
}
|
||
else if (model.msgtype == 43)
|
||
{
|
||
return string.Format("<a id='file_{0}' >[视频]<a><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype);
|
||
}
|
||
else if (model.msgtype == 49)
|
||
{
|
||
return string.Format("<a id='file_{0}' >[文件]<a><script>GetImage('{0}','{1}');</script>", model.msgsvrid, model.msgtype);
|
||
}
|
||
else
|
||
{
|
||
return string.Format("<div id='txt_{0}'>{1}</div><script>keyHighLight('{0}');</script>", model.msgsvrid, model.msgcontent);
|
||
//return model.msgcontent;
|
||
}
|
||
}
|
||
|
||
private List<SelectListItem> getMonthList()
|
||
{
|
||
List<SelectListItem> list = new List<SelectListItem>();
|
||
var currentText = string.Format("{0:yyyy}年{0:MM}月", DateTime.Now);
|
||
var currentValue = string.Format("{0:yyyyMM}", DateTime.Now);
|
||
|
||
var endText = "2016年12月";
|
||
var endValue = "201612";
|
||
|
||
list.Add(new SelectListItem { Text = currentText, Value = currentValue });
|
||
int i = 1;
|
||
while (true)
|
||
{
|
||
var text = string.Format("{0:yyyy}年{0:MM}月", DateTime.Now.AddMonths(-i));
|
||
var value = string.Format("{0:yyyyMM}", DateTime.Now.AddMonths(-i));
|
||
if (value == endValue)
|
||
{
|
||
break;
|
||
}
|
||
list.Add(new SelectListItem { Text = text, Value = value });
|
||
i++;
|
||
}
|
||
list.Add(new SelectListItem { Text = endText, Value = endValue });
|
||
return list;
|
||
}
|
||
|
||
private class CountComplianceByUser
|
||
{
|
||
public decimal InnerUserId { get; set; }
|
||
|
||
public string BigType { get; set; }
|
||
|
||
public decimal CountNum { get; set; }
|
||
|
||
}
|
||
|
||
private class CountComplianceBySubType
|
||
{
|
||
|
||
|
||
public string SubType { get; set; }
|
||
|
||
public decimal CountNum { get; set; }
|
||
|
||
public decimal NumRate { get; set; }
|
||
|
||
}
|
||
|
||
//获取录音地址
|
||
private string _getCallRecordUrl(string _ServerID, string _FileName, out string cti)
|
||
{
|
||
var playurl = "";
|
||
cti = "";
|
||
var _IAD_localhostCallRecord = _BAS_PARAMETER_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord");
|
||
if (null != _IAD_localhostCallRecord)
|
||
{
|
||
var FuturesRecordServerUrl = _IAD_localhostCallRecord.PARAVALUE;
|
||
playurl = FuturesRecordServerUrl + "?serverID=" + _ServerID + "&file=" + _FileName.Replace("\\", "/");
|
||
cti = _CSVR_CALLRECORD_Q.Sys_Environment_CTI_VER();
|
||
if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷移动坐席).ToString())
|
||
{
|
||
playurl = FuturesRecordServerUrl + "?file=" + _FileName.Replace("\\", "/");
|
||
}
|
||
if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.深海捷固定坐席).ToString())
|
||
{
|
||
var shjctiinterface = Utility.GetSettingByKey("shj");
|
||
playurl = shjctiinterface + "?action=record_download&filename=/var/spool/asterisk/monitor/" + _FileName.Replace("\\", "/");
|
||
}
|
||
if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.和声).ToString())
|
||
{
|
||
playurl = FuturesRecordServerUrl + "?file=" + _FileName;
|
||
}
|
||
if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.艾讯).ToString())
|
||
{
|
||
playurl = FuturesRecordServerUrl + _FileName;
|
||
}
|
||
if (cti != null && cti == ((int)WX.CRM.Model.Enum.CTI_VER.艾讯new).ToString())
|
||
{
|
||
_IAD_localhostCallRecord = _BAS_PARAMETER_Q.GetModel_Patameter("ICSR_IAD_localhostCallRecord_AX");
|
||
var filename = _FileName;
|
||
if (null != _IAD_localhostCallRecord)
|
||
{
|
||
playurl = _IAD_localhostCallRecord.PARAVALUE + (filename.StartsWith("UP") ? "/home/" + filename : filename);
|
||
playurl = playurl.Replace("\\", "/");
|
||
}
|
||
}
|
||
}
|
||
return playurl;
|
||
}
|
||
|
||
}
|
||
} |