96 lines
2.2 KiB
C#
96 lines
2.2 KiB
C#
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using System;
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using System.Collections.Generic;
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using System.ComponentModel.DataAnnotations.Schema;
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using System.Linq;
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using System.Text;
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using System.Threading.Tasks;
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namespace Hg.Complaint.Domain.Dto
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{
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/// <summary>
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/// 投诉申请
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/// </summary>
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public class ApplyComplaintDto
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{
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/// <summary>
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/// 平台id
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/// </summary>
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public string? Appid { get; set; }
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/// <summary>
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/// 用户账号，比如，软件平台（username）,服务号（openid）
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/// </summary>
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public string? Appuserid { get; set; }
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/// <summary>
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/// 联合ID
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/// </summary>
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public string? Unionid { get; set; }
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/// <summary>
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/// 事业线ID
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/// </summary>
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public int? Deptid { get; set; }
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/// <summary>
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/// 坐席的appid
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/// </summary>
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public string? CrmAppid { get; set; }
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/// <summary>
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/// 投诉来源
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/// 1、官网
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/// 2、公众号投诉
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/// 3、企微客服名片投诉
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/// 4、PC软件
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/// </summary>
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public ComplaintSource? Source { get; set; }
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/// <summary>
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/// 客户号码ID
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/// </summary>
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public string? Resid { get; set; }
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/// <summary>
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/// 投诉内容(json形式)
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/// </summary>
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public string? Content { get; set; }
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/// <summary>
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/// 手机号
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/// </summary>
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public string? Mobile { get; set; }
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/// <summary>
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/// 投诉类型
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/// </summary>
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public ComplaintSignType? SignType { get; set; }
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/// <summary>
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/// 投诉方式
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/// </summary>
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public ComplaintSignWay? SignWay { get; set; }
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/// <summary>
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/// 渠道号
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/// </summary>
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public int? Channel { get; set; }
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/// <summary>
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/// 工号
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/// </summary>
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public int? Eid { get; set; }
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/// <summary>
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/// 员工姓名
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/// </summary>
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public string? Ename { get; set; }
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/// <summary>
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/// 水军类型
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/// </summary>
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public ComplaintSignReason? Reason { get; set; }
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}
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}
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